Jim Adler & Associates

4.5
754 reviews

About

Personal Injury AttorneysAuto Accident AttorneyTruck Accident Lawyers
Over the past 30 years, our team of lawyers at Jim Adler & Associates has offered professional legal representation to those involved in personal injury, auto and other types of accidents.

Details

  • Requires appointmentAvailable
  • Online appointmentsAvailable
  • RestroomAvailable
  • Onsite servicesAvailable

Location

Jim Adler & Associates
7330 San Pedro Ave, San Antonio, TX
78216, United States

Hours

Reviews

4.5
754 reviews
5 stars
633
4 stars
24
3 stars
10
2 stars
7
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Ernesto De Los Santos, for being friendly, helpful, and professional throughout the process.

Communication

Several reviews highlighted issues with communication, noting delays in updates and difficulty reaching representatives.

Mixed Experiences

While many customers had positive experiences, some expressed dissatisfaction with the firm's handling of their cases and lack of follow-up.

Professionalism

Numerous clients appreciated the professionalism and thoroughness of the staff, especially in explaining processes and addressing concerns.
  • NB
    Nicole Buenrostro
    4 days ago
    5.0
    Ernesto was not only professional but also kind, which is difficult to come across these days. He was EXTREMELY patient with me, and I truly appreciate his overall courteousness and willingness to listen and help!
  • TT
    Tweet Tweet
    Jan 6, 2026
    5.0
    Ernesto De Los Santos the investigator for the Jim S Adler law firm was very nice very honest respectful calm and understanding he explained everything to me in a way I could understand. I’m very appreciative that he was also relatable it felt like to me at least. Thank you Ernesto
  • CB
    cassandra bradford
    Dec 14, 2025
    5.0
    I had a great experience working with Arnold Lopez and Mrs. Elida Rodriguez. Both were professional, patient, and very helpful throughout the process. Arnold took the time to explain everything clearly and made sure all my questions were answered, while Mrs. Rodriguez was equally attentive and supportive. I truly appreciated their guidance and professionalism, and they made the entire interaction smooth and stress-free. Highly recommend their services.
  • CC
    Craig C
    Dec 11, 2025
    1.0
    Hire them a year ago no phone calls and then out of blue they release my case but keep my wife's which we were in same car same accident at 0 fault of ours I had to go to emergency room and since they dint wanna fight to get the money to pay for that they chose to fight for me wife who didn't go to hospital I'm filing a unethical claim against them for lack of representation and communication this is a clearly terrible firm who seeks money over justice its sad but it will be dealt with according they won't do it again I promise my car was totaled I have permanent injuries and this place stopped representation of my for those reasons my wife wasn't no where near as hurt and they make sure to take hers because they can make money Gloria was the worse and everyone staffed there
  • JS
    Jazzette Sanchez
    Dec 5, 2025
    1.0
    I was told Jim Adler were the best n fast at there work but I'm sorry it's not I had gotten into two car accidents one in November 2024 and February 2025 it's been a year from the first car accident and 6 months since my second car accident n reminded both weren't my fault i fractured my one of my disc n my tail bone till this day i have the worst back pain im only 23 I shouldn't be having bad back pain so early on in age and remind u I was pregnant when I got into the car accident when I got seen I was told I got a blood clot around my baby almost lost my him lucky getting bed rest n taking it easy it went away on its own I did do therapy it's was okay but I was in a lot of pain they really couldn't do much ofc cuz I was pregnant. I get told my case are getting closed or oh sorry I'm waiting on this and that when I had to go out my way to get my medical records from the hospital beucz they couldn't get ahold of them for a few months I was able to get them with in a day ridiculous and then I get told we're at the end of the case and then something else pops up like I understand stand it take time for things to come along and they are busy people w multiple cases but when it comes to my attorney not getting ahold of me when I leave a good amount of voice mails even people ahead of them never answer their phones a lot of other people get through w their case with a snap and I'm here still waiting for the case to be closed I don't wanna wait almost two years or three for a case to be close tht is ridiculous

Frequently Asked Questions About Jim Adler & Associates

What legal services does Jim Adler & Associates provide?

Jim Adler & Associates offers professional legal representation specializing in personal injury, auto accidents, and other types of accidents.

Where is Jim Adler & Associates located?

The office is located at 7330 San Pedro Ave, Suite 700, San Antonio, TX 78216, USA.