Jim Adler & Associates

4.5
737 reviews

About

Personal Injury AttorneysAuto Accident AttorneyTruck Accident Lawyers
Over the past 30 years, our team of lawyers at Jim Adler & Associates has offered professional legal representation to those involved in personal injury, auto and other types of accidents.

Details

  • Requires appointmentAvailable
  • Online appointmentsAvailable
  • RestroomAvailable
  • Onsite servicesAvailable

Location

Jim Adler & Associates
7330 San Pedro Ave, San Antonio, TX
78216, United States

Hours

Reviews

4.5
737 reviews
5 stars
618
4 stars
24
3 stars
10
2 stars
7
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, professional, and compassionate throughout the legal process.

Communication

Several reviews highlighted issues with communication, including lack of updates and responsiveness from the firm.

Mixed Experiences

While many clients had positive experiences, some expressed frustration with the handling of their cases and the overall service.

Staff Recognition

Specific staff members, particularly Ernesto De Los Santos and Maria Flores, received multiple commendations for their support and professionalism.

Overall Satisfaction

Despite some negative feedback, many customers expressed gratitude for the firm's assistance and recommended their services.
  • TJ
    Treyvon Jefferson
    5 days ago
    5.0
    Amy Romo was extremely helpful. She always kept me up to date. She was really nice and quick with her work. would definitely recommend to friends and family
  • LA
    Laura Amberson
    6 days ago
    5.0
    Mr. Delossantos was very kind, very polite and extremely thorough, he worked around my busy schedule and I am thankful for that!
  • FF
    Felipe
    Nov 4, 2025
    1.0
    I had my accident in oct 2024. Called Adler they took my case. Sometime in jan. Or feb. they notified me that other people where filling claims on the lady’s insurance. I also had dash cam video of the my accident showing the lady at fault. So apparently, sometime in March, they found out the lady didn’t have insurance but at the accident the police report stated they had USAA. They found this out in March and did not notify me fast-forward to October 22 three days before one year of my accident. they call me to notify me that they’re dropping my case. I turned everything in like they wanted went to appointment s X-rays MRIs the whole nine yards. My question is why didn’t it take so long for them to notify me that the other lady all of a sudden didn’t have insurance and pretty much was going to drop me. I feel they dropped me for that reason. There was a lack of communication with them. They never returned emails or phone calls. I wouldn’t recommend this lawyer firm to anyone.
  • DP
    Daniel Trevino Padilla
    Nov 3, 2025
    5.0
    Thank you for the help and thank you Andrea Lopez for closing my case. Definitely the most available point of contact throughout the process!!
  • SS
    Stacy
    Oct 31, 2025
    1.0
    It took them 6 days to find out that the person that hit me didn't have insurance my opinion their are not very resourceful they dropped me real quick after that a waste of my time.

Frequently Asked Questions About Jim Adler & Associates

What legal services does Jim Adler & Associates provide?

Jim Adler & Associates offers professional legal representation specializing in personal injury, auto accidents, and other types of accidents.

Where is Jim Adler & Associates located?

The office is located at 7330 San Pedro Ave, Suite 700, San Antonio, TX 78216, USA.