Roberts Markland LLP

4.7
398 reviews

About

Personal Injury AttorneyLaw FirmMedical AttorneyInsurance AttorneySocial Security Attorney
When you hire Roberts Markland to speak for you, you get the full weight of all the firm’s resources to tell your story accurately, so the wrongdoer’s insurance companies pay what they owe. We prioritize client accountability through thorough interviews, prompt communication, and secure online access to their legal files for comprehensive information provision. We are not “client managers” – we stick with our clients from the beginning of the case to collection whether it settles or has to be tried to a jury and manually collected. Our staff is knowledgeable, helpful, and courteous. Let Us Speak For You if you want a personal injury law firm in Houston with experience delivering exceptional results efficiently to You.

Details

  • Requires appointmentAvailable
  • Online appointmentsAvailable
  • RestroomAvailable
  • Onsite servicesAvailable

Location

Roberts Markland LLP
2555 N MacGregor Way, Houston, TX
77004, United States

Hours

Reviews

4.7
398 reviews
5 stars
367
4 stars
5
3 stars
0
2 stars
3
1 star
23

What are people saying?

AI-generated from recent customer reviews

Communication Issues

Many customers reported a lack of communication and updates regarding their cases, leading to frustration and dissatisfaction.

Positive Experiences

Several clients praised specific attorneys and case managers for their professionalism, empathy, and dedication to their cases.

Mixed Reviews

While some clients had excellent experiences and outcomes, others expressed disappointment with the firm's handling of their cases and overall service.

Client Care

A number of reviews highlighted the caring and supportive nature of certain staff members, contrasting with complaints about unresponsiveness from others.

Recommendations

Despite mixed feedback, many customers recommended the firm, particularly citing specific attorneys who provided exceptional service.
  • DR
    Dee Rodgers
    Nov 17, 2025
    1.0
    I don't know what is going on with this Law Firm, but they are so unorganized, people are QUITING which leaves the new hires clueless on the client's information. Training needs to come in place. My mom has not a received an update yet and I referred her to this company. Worst mistake ever. They have to realize they work for the PEOPLE. Please report them to the State Bar Association
  • DT
    Dennis Torres
    Nov 6, 2025
    5.0
    I was referred to this firm by a friend after my accident. Anjali Sharma, my lawyer kept me informed during my case. When it came time to settle she fought for me to receive the best offer possible. This firm went well past my expectations and would definitely be a repeat client.
  • NV
    Noe Villarreal
    Nov 6, 2025
    5.0
    Julio and Edgar were great to deal with! Julio & Edgar were always respectful and able to answer any questions I had regarding the whole process of how things go down after being rear ended while waiting for a bus to pick up children.
  • RB
    Rita Barajas
    Oct 30, 2025
    4.0
    Attorney Alejandra Munoz – Torres and Edgar the paralegal, we’re very efficient processing my case. Alejandra, took over the case after several attorneys left without advising me. Alejandra fell right in step and took care of the matter. Thank you both thank you to Roberts MarkMarkland, LLP.
  • MB
    Mamie Balthazar
    Oct 27, 2025
    1.0
    the worst law firm you can go to. I was hit by a bus while riding an E scooter and I am disabled and Roberts Markland did not protect me or do what they were supposed to do. please do not use this law firm. It is not normal for the lack of communication and the lack of empathy. I have talked to other friends that had less serious injuries than I did, and their lawyers checked in on them. Every week had their personal number. they just want to charge up your medical bills so that you have to pay them. They don’t care about your pain and suffering. they waited to drop me as a client even though they had the same information from when I first contacted them. they promised me all these things and did not deliver. go to a bigger firm. they don’t fight tooth and nail. i became their client in march (it’s october now) i still don’t know my lawyers name lol…. if you want a firm with little to no communication and that just rocks up your bills and drops disabled clients this is not the firm. they don’t care they just want your money. still waiting to be released as a client and i can’t even talk to another lawyer. reporting this firm for malpractice to texas bar. better off going to Jim adler or morgan morgan. they have no empathy or care about others they just want money. they had me in physical therapy racking up a bill for two months knowing they were going to drop me.

Frequently Asked Questions About Roberts Markland LLP

How does Roberts Markland ensure accountability to its clients?

We prioritize accountability by conducting thorough interviews with our clients to fully understand the facts. We also guarantee timely responses to phone calls and emails. Additionally, our clients have secure online access to their database of court and legal case files for the best information.

How does Roberts Markland handle cases that need to go to trial?

Whether your case settles or has to be tried to a jury, we are committed to seeing it through to collection. We don't just settle – we pursue the best outcome for our clients, even if it means going to trial.