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About
Personal Injury AttorneyLaw FirmMedical AttorneyInsurance AttorneySocial Security Attorney
When you hire Roberts Markland to speak for you, you get the full weight of all the firm’s resources to tell your story accurately, so the wrongdoer’s insurance companies pay what they owe. We prioritize client accountability through thorough interviews, prompt communication, and secure online access to their legal files for comprehensive information provision. We are not “client managers” – we stick with our clients from the beginning of the case to collection whether it settles or has to be tried to a jury and manually collected. Our staff is knowledgeable, helpful, and courteous. Let Us Speak For You if you want a personal injury law firm in Houston with experience delivering exceptional results efficiently to You.
Details
- Requires appointmentAvailable
- Online appointmentsAvailable
- RestroomAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
4.7
402 reviews
5 stars
369
4 stars5
3 stars0
2 stars3
1 star
25
What are people saying?
AI-generated from recent customer reviews
Communication Issues
Numerous customers reported a lack of communication and updates regarding their cases, leading to frustration and dissatisfaction.
Professionalism
Many clients praised the professionalism and dedication of specific attorneys and case managers, highlighting their thoroughness and support throughout the legal process.
Mixed Experiences
While some clients had positive experiences and successful outcomes, others expressed disappointment with the firm's handling of their cases, citing disorganization and inadequate representation.
Client Care
Several reviews noted that certain staff members showed genuine care and empathy towards clients, making them feel valued and supported.
Recommendations
Despite mixed reviews, many clients recommended the firm, particularly praising specific attorneys for their hard work and successful case outcomes.
- DVDaniel VasquezJan 5, 20261.0I saw Lucas Naccarati’s review and he is absolutely correct. This firm should never get your business. They do not care about you. They don’t communicate with me, and I am clueless. It’s been 4 years and they do not update me. I have to call them for any sort of update and it’s been like this since 2023 when the Buzbee law firm pushed me over to this firm. I went to therapy and everything for what happened. They keep telling me soon but I don’t know why to believe. Hopefully something changes after this review because I have been very patient but never get a solid answer.
- KHKea HallDec 22, 20255.0I am very grateful for Roberts Markland LLC for taking my case and working diligently to fight for the best offer! The team was very professional and made sure I understood everything I needed to know! I recommend this law firm for all your personal injury needs! Again thanks Roberts Markland!
- TPTaneisha PaceDec 19, 20255.0“As a first-timer, my experience with Robert’s Markland was great. Julio and Edgar were extremely helpful—professional, patient, and always willing to answer my questions. They took care of everything and made the process easy and stress-free. I truly appreciate their support, and Robert’s Markland will be my forever home whenever I need legal help. Highly recommend!”
- LNLucas NaccaratiDec 16, 20251.0If this is the only review you see, please read this and make sure you DO NOT choose this firm. If you are looking for a law firm to represent you, with YOU in mind and give you the best results, PLEASE trust me and take this as your sign to go look for any other firm. You will only regret not doing so. I was with this firm for 3+years, did surgery, injections, everything I could and they still got me an absolutely embarrassing settlement while constantly giving me false hope and numbers that were not accurate. Thats not even the worst part. The staff and lawyers would forget important details about my case from literal disorganization. It was wild how often I had new staff from people leaving or no longer working on my case, and me having to re-explain everything, them giving me constant false hope, false deadlines, false numbers, and how long they took on everything while they conveniently were getting paid additional fees per month and then charging an additional $16,000 in fees on top of their percentage split, it was a genuinely disgusting experience. If you are with them, please know that you can and absolutely and should switch to another firm without having to explain to them why you did it. If you want the best results for yourself, your mother, father, family or friends, this is not for you and they do not deserve your business. I noticed they care more about their social media image than they do about your life. I rarely write reviews, but if I can save 1 person from this regret, this review will be worth it. Myself and a few others will also be filing a complaint with the Texas state bar. Again, please reconsider your decision with this firm. You will regret it. I absolutely did. “Update, I also spoke to Sean Markland, one of the name partners of this firm. At first he was understanding and seemed to want to help. He asked me to give him 1-3 days to fix this. In 5 days he missed 4 appointments and ignored my emails and stopped speaking to me. Again, this seems to he a norm. If you look up the other reviews, lacking communication is something that’s brought up a lot. If you see this. Look me up, message me and join me in writing to the Texas Bar. What this firm does is unacceptable.
- DRDee RodgersNov 17, 20251.0I don't know what is going on with this Law Firm, but they are so unorganized, people are QUITING which leaves the new hires clueless on the client's information. Training needs to come in place. My mom has not a received an update yet and I referred her to this company. Worst mistake ever. They have to realize they work for the PEOPLE. Please report them to the State Bar Association
Frequently Asked Questions About Roberts Markland LLP
How does Roberts Markland ensure accountability to its clients?
We prioritize accountability by conducting thorough interviews with our clients to fully understand the facts. We also guarantee timely responses to phone calls and emails. Additionally, our clients have secure online access to their database of court and legal case files for the best information.
How does Roberts Markland handle cases that need to go to trial?
Whether your case settles or has to be tried to a jury, we are committed to seeing it through to collection. We don't just settle – we pursue the best outcome for our clients, even if it means going to trial.
What services does Roberts Markland LLP offer?
Roberts Markland LLP specializes in a wide range of personal injury cases, including transportation accidents, industrial plant and offshore rig accidents, wrongful death, bad faith insurance claims, workplace injuries, premises liability, Jones Act/maritime law, business litigation, product liability, civil rights, and medical negligence. Give us a call today for more information!
How does Roberts Markland LLP handle legal fees?
The firm operates on a "no win, no fee" basis, meaning they only collect fees if we win the case. There are no hidden bills, and all fee structures are clearly explained during the initial free consultation. Give us a call for more information!
Does Roberts Markland LLP work on a contingency fee basis?
Yes, Roberts Markland LLP operates on a contingency fee basis, meaning clients do not pay legal fees unless the firm wins the case. This "no win, no fee" structure ensures no hidden charges; clients only pay if we receive compensation.
What is the process of working with Roberts Markland LLP?
When you hire Roberts Markland LLP, we will conduct a thorough interview to understand the facts of your case. The team will then utilize our extensive legal resources to pursue justice and compensation on your behalf. We offer personalized service and ensure all clients receive regular updates and clear communication throughout the legal process.
What personal injury services does Roberts Markland LLP provide?
Roberts Markland LLP specializes in personal injury cases including transportation accidents, wrongful death, maritime law, product liability, medical negligence, and more.
How does Roberts Markland LLP charge for legal services?
The firm works on a "no win, no fee" contingency basis, meaning clients only pay fees if their case is won, with no hidden charges.
How can clients access their case information with Roberts Markland LLP?
Clients receive secure online access to their database of court and legal case files for comprehensive and up-to-date information.
Does Roberts Markland LLP handle cases that go to trial?
Yes, they are committed to pursuing the best outcome and will see cases through to trial and collection if necessary.
What is the working process when hiring Roberts Markland LLP?
The process includes a thorough interview to understand the case, followed by personalized legal support and regular updates throughout the case.
What are the business hours of Roberts Markland LLP?
Roberts Markland LLP is open 24 hours a day, seven days a week.
Does Roberts Markland LLP offer online appointments?
Yes, the firm offers online appointments for client convenience.
Is Roberts Markland LLP accessible for people with disabilities?
Yes, the firm has wheelchair accessible restrooms and is welcoming and inclusive to all clients.
What nearby dining options can clients visit before or after their appointment at Roberts Markland LLP?
Clients can enjoy nearby dining at Augustine's, a Cajun and Creole restaurant, or Rj's Rib Joint, both located close to the firm.
How can nearby parks enhance a visit to Roberts Markland LLP?
Visitors may relax or take a walk before or after appointments at nearby Mills Bennett Park or Riverside Park, providing a peaceful outdoor space.
Are there nearby transportation or lodging options near Roberts Markland LLP?
Yes, LaDet Motel offers nearby lodging options, and nearby landmarks such as Calumet Court and Riverside Terrace Apartments provide familiar points of reference in the area.