Personal Injury AttorneyLaw FirmMedical AttorneyInsurance AttorneySocial Security Attorney
When you hire Roberts Markland to speak for you, you get the full weight of all the firm’s resources to tell your story accurately, so the wrongdoer’s insurance companies pay what they owe. We prioritize client accountability through thorough interviews, prompt communication, and secure online access to their legal files for comprehensive information provision. We are not “client managers” – we stick with our clients from the beginning of the case to collection whether it settles or has to be tried to a jury and manually collected. Our staff is knowledgeable, helpful, and courteous. Let Us Speak For You if you want a personal injury law firm in Houston with experience delivering exceptional results efficiently to You.
Many customers reported a lack of communication and updates regarding their cases, leading to frustration and dissatisfaction.
Positive Experiences
Several clients praised specific attorneys and case managers for their professionalism, empathy, and dedication to their cases.
Mixed Reviews
While some clients had excellent experiences and outcomes, others expressed disappointment with the firm's handling of their cases and overall service.
Client Care
A number of reviews highlighted the caring and supportive nature of certain staff members, contrasting with complaints about unresponsiveness from others.
Recommendations
Despite mixed feedback, many customers recommended the firm, particularly citing specific attorneys who provided exceptional service.
DR
Dee Rodgers
Nov 17, 2025
1.0
I don't know what is going on with this Law Firm, but they are so unorganized, people are QUITING which leaves the new hires clueless on the client's information. Training needs to come in place. My mom has not a received an update yet and I referred her to this company. Worst mistake ever. They have to realize they work for the PEOPLE. Please report them to the State Bar Association
DT
Dennis Torres
Nov 6, 2025
5.0
I was referred to this firm by a friend after my accident. Anjali Sharma, my lawyer kept me informed during my case. When it came time to settle she fought for me to receive the best offer possible. This firm went well past my expectations and would definitely be a repeat client.
NV
Noe Villarreal
Nov 6, 2025
5.0
Julio and Edgar were great to deal with! Julio & Edgar were always respectful and able to answer any questions I had regarding the whole process of how things go down after being rear ended while waiting for a bus to pick up children.
RB
Rita Barajas
Oct 30, 2025
4.0
Attorney Alejandra Munoz – Torres and Edgar the paralegal, we’re very efficient processing my case. Alejandra, took over the case after several attorneys left without advising me. Alejandra fell right in step and took care of the matter.
Thank you both thank you to Roberts MarkMarkland, LLP.
MB
Mamie Balthazar
Oct 27, 2025
1.0
the worst law firm you can go to. I was hit by a bus while riding an E scooter and I am disabled and Roberts Markland did not protect me or do what they were supposed to do. please do not use this law firm. It is not normal for the lack of communication and the lack of empathy. I have talked to other friends that had less serious injuries than I did, and their lawyers checked in on them. Every week had their personal number. they just want to charge up your medical bills so that you have to pay them. They don’t care about your pain and suffering. they waited to drop me as a client even though they had the same information from when I first contacted them. they promised me all these things and did not deliver. go to a bigger firm. they don’t fight tooth and nail. i became their client in march (it’s october now) i still don’t know my lawyers name lol…. if you want a firm with little to no communication and that just rocks up your bills and drops disabled clients this is not the firm. they don’t care they just want your money. still waiting to be released as a client and i can’t even talk to another lawyer. reporting this firm for malpractice to texas bar. better off going to Jim adler or morgan morgan. they have no empathy or care about others they just want money. they had me in physical therapy racking up a bill for two months knowing they were going to drop me.
Frequently Asked Questions About Roberts Markland LLP
How does Roberts Markland ensure accountability to its clients?
We prioritize accountability by conducting thorough interviews with our clients to fully understand the facts. We also guarantee timely responses to phone calls and emails. Additionally, our clients have secure online access to their database of court and legal case files for the best information.
How does Roberts Markland handle cases that need to go to trial?
Whether your case settles or has to be tried to a jury, we are committed to seeing it through to collection. We don't just settle – we pursue the best outcome for our clients, even if it means going to trial.
What services does Roberts Markland LLP offer?
Roberts Markland LLP specializes in a wide range of personal injury cases, including transportation accidents, industrial plant and offshore rig accidents, wrongful death, bad faith insurance claims, workplace injuries, premises liability, Jones Act/maritime law, business litigation, product liability, civil rights, and medical negligence. Give us a call today for more information!
How does Roberts Markland LLP handle legal fees?
The firm operates on a "no win, no fee" basis, meaning they only collect fees if we win the case. There are no hidden bills, and all fee structures are clearly explained during the initial free consultation. Give us a call for more information!
Does Roberts Markland LLP work on a contingency fee basis?
Yes, Roberts Markland LLP operates on a contingency fee basis, meaning clients do not pay legal fees unless the firm wins the case. This "no win, no fee" structure ensures no hidden charges; clients only pay if we receive compensation.
What is the process of working with Roberts Markland LLP?
When you hire Roberts Markland LLP, we will conduct a thorough interview to understand the facts of your case. The team will then utilize our extensive legal resources to pursue justice and compensation on your behalf. We offer personalized service and ensure all clients receive regular updates and clear communication throughout the legal process.
What personal injury services does Roberts Markland LLP provide?
Roberts Markland LLP specializes in personal injury cases including transportation accidents, wrongful death, maritime law, product liability, medical negligence, and more.
How does Roberts Markland LLP charge for legal services?
The firm works on a "no win, no fee" contingency basis, meaning clients only pay fees if their case is won, with no hidden charges.
How can clients access their case information with Roberts Markland LLP?
Clients receive secure online access to their database of court and legal case files for comprehensive and up-to-date information.
Does Roberts Markland LLP handle cases that go to trial?
Yes, they are committed to pursuing the best outcome and will see cases through to trial and collection if necessary.
What is the working process when hiring Roberts Markland LLP?
The process includes a thorough interview to understand the case, followed by personalized legal support and regular updates throughout the case.
What are the business hours of Roberts Markland LLP?
Roberts Markland LLP is open 24 hours a day, seven days a week.
Does Roberts Markland LLP offer online appointments?
Yes, the firm offers online appointments for client convenience.
Is Roberts Markland LLP accessible for people with disabilities?
Yes, the firm has wheelchair accessible restrooms and is welcoming and inclusive to all clients.
What nearby dining options can clients visit before or after their appointment at Roberts Markland LLP?
Clients can enjoy nearby dining at Augustine's, a Cajun and Creole restaurant, or Rj's Rib Joint, both located close to the firm.
How can nearby parks enhance a visit to Roberts Markland LLP?
Visitors may relax or take a walk before or after appointments at nearby Mills Bennett Park or Riverside Park, providing a peaceful outdoor space.
Are there nearby transportation or lodging options near Roberts Markland LLP?
Yes, LaDet Motel offers nearby lodging options, and nearby landmarks such as Calumet Court and Riverside Terrace Apartments provide familiar points of reference in the area.