Customer Service
Many customers praised the staff for being responsive, helpful, and compassionate throughout the immigration process.
Professionalism
Several reviews highlighted the professionalism and expertise of specific attorneys and paralegals, particularly mentioning their thoroughness and attention to detail.
Mixed Experiences
While many customers had positive experiences, some reported issues with communication and service quality, indicating a lack of consistency in the firm's performance.
Recommendations
Numerous customers expressed their willingness to recommend Vanderwall Immigration to others, citing successful outcomes and supportive staff.
Concerns Over Costs
A few reviews raised concerns about high fees and perceived greed, suggesting that some clients felt the firm prioritized profit over client care.