Several customers reported unprofessional behavior and lack of communication from attorneys, including late arrivals and inadequate case handling.
Communication
Many reviews highlighted poor communication, with clients feeling neglected and uninformed about their case status.
Positive Experiences
Despite negative feedback, several clients praised specific attorneys for their compassion, dedication, and effective representation, particularly in family law matters.
Customer Service
The front desk staff received mixed reviews, with some clients appreciating their support while others found them rude and unhelpful.
Value for Money
Clients expressed dissatisfaction with billing practices, feeling overcharged for services and receiving inadequate representation for the fees paid.
JJ
Jasmine
Nov 13, 2025
5.0
Before I found this team my case was being neglected and I felt lost and confused. Switching to this law office was the best decision I could have made. The care from the team was palpable and communication was always quick and clear.
AA
Alyssa
Nov 11, 2025
5.0
If you are getting divorced and have no clue where to start and you're looking up lawyers online, let this be your sign to go with Samantha. The Smith Offices have been an amazing team for me since day 1. Brenda is so welcoming on the phones and she is beyond helpful when it comes to answering questions. She was so organized and to-the-point but in a kind way. Samantha and Lori were amazing attorneys who were able to support me and get the outcomes I desired. The process was really seamless and they are great at responding quickly to texts as well. Mostly everything was done online so it was not a hassle. Everyone there truly knows what they are doing and always explained everything in a very digestible way. I definitely recommend this team if you are getting a divorce.
LB
Lori Bullock
Nov 6, 2025
5.0
The attorneys and staff here are not only extremely experienced in what they do, but they care about their clients and you just don’t find that in today’s world. Going through a divorce or custody whatever it may be can be one of the most difficult things to date in your life but this team is top tier when it comes to making sure you are heard, understood, and taken care of. Highly recommend the women at this office!!!!!
KM
Kayla Mcfall
Nov 5, 2025
1.0
Dealing with this law office was an absolute nightmare. My lawyer showed up the first hearing over an hour late and looked extremely unprofessional like she just crawled out of bed. I had to reach out countless times before they would get back to me. I also had someone fill in for my lawyer twice without being notified first and they were people I have never met before and probably had no idea about my case. They are now trying to sue me in small claims court for them being unprofessional. Please take your money elsewhere and get a better lawyer!
MM
Marcus
Nov 5, 2025
1.0
Avoid at all costs! Will substitute your original lawyer then show up late and look like they just crawled out of bed. Better off having any other MI firm represent you. Will also try to sue after showing negligence.
Frequently Asked Questions About The Smith Law Offices, PC
What types of law does The Smith Law Offices, PC specialize in?
The Smith Law Offices, PC specializes in Family Law, Bankruptcy, and Criminal Defense.
Where is The Smith Law Offices, PC located?
They are located at 5885 N Wayne Rd, Westland, MI 48185, USA.
What are the office hours for The Smith Law Offices, PC?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
How can I contact The Smith Law Offices, PC by phone or email?
You can call them at +1 734-729-4465 or email samantha@thesmithlawoffices.com.
What payment methods are accepted at The Smith Law Offices, PC?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does The Smith Law Offices, PC have an online presence where I can find more information?
Yes, visit their website at http://www.smithlawmichigan.com or their Facebook page at https://www.facebook.com/The-Smith-Law-Offices-PC-119303564752307/.
Are there any beauty salons near The Smith Law Offices, PC for a quick visit before or after my appointment?
Yes, nearby beauty salons include J.J Nails, CynToo's Salon, Autumn, and Magic Barbershop, where you can enjoy beauty and spa services.
Can I find dining options close to The Smith Law Offices, PC?
Yes, there are several restaurants nearby such as La Tiendita Mexican Market, China Gate | Westland MI, Nwanneka’s Place, Palermo Pizza & Pasta, Red Lobster, and Mr Mike’s Grill.
What recreational activities are available near The Smith Law Offices, PC?
Nearby recreational venues include Westland Bowl, Wwcusbc gym, and Ward’s Pro Shop for bowling and active lifestyles.
Are there any other professional services close to The Smith Law Offices, PC that might be useful?
Yes, professional services close by include B.P.M Group (accountant and trusts), Maximum Tax Service, and Michelle Trombley: Allstate Insurance.