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Krohn & Moss Consumer Law Center®

4.6
(501 reviews)

Business Details

1363 Shermer Road, Northbrook, IL
60062, United States
(800) 875-3666
https://www.yourlemonlawrights.com/

About

Law FirmLemon Law
Krohn & Moss, Ltd. Consumer Law Center® was founded in 1995 by principal attorneys, Adam J. Krohn and Gregory H. Moss, to provide affordable, effective legal representation to those who have been victims of defective cars, trucks, and consumer products. Originally founded in Illinois, our firm's uncanny success has helped us expand our efforts on a nationwide basis. Today, we assist consumers throughout the country. Our Lemon Law attorneys have successfully handled over 50,000 cases and have secured compensation for over 99% of the cases we take on. If you believe that your vehicle is a Lemon, reach out to us for a free case review. We only get paid if you do, so you have nothing to lose by reaching out!

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Krohn & Moss Consumer Law Center®
1363 Shermer Road, Northbrook, IL
60062, United States

Hours

Reviews

4.6
501 reviews
5 stars
445
4 stars
11
3 stars
2
2 stars
5
1 star
38

What are people saying?

AI-generated from recent customer reviews

Professionalism

Customers consistently praised the professionalism and expertise of the attorneys, highlighting their clear communication and thorough understanding of lemon law.

Responsiveness

Many reviews noted the firm's quick response times and regular updates throughout the legal process, which helped clients feel supported and informed.

Successful Outcomes

Numerous clients reported positive outcomes, including favorable settlements and quick resolutions to their cases, often exceeding their expectations.

Mixed Experiences

While many reviews were positive, some clients expressed dissatisfaction with communication and perceived lack of advocacy, indicating a need for consistency in service quality.
  • CP
    Carola Pérez-Vera
    4 days ago
    5.0
    We want to express our deepest gratitude to Bryan Arcila and Nancy Ordaz for the excellent resolution of our Lemon Law case with Hyundai. From the very first contact, both Bryan and Nancy provided the peace of mind we so desperately needed after months of frustration with our vehicle. Their professionalism, clear communication, and, above all, the speed with which they handled the process were exceptional. Having experts who truly fight for your rights against a major corporation makes all the difference. We also want to extend our thanks to the entire team at Krohn & Moss, Ltd. Consumer Law Center, including Gwen and Natali, who were instrumental throughout this journey. We highly recommend their services to anyone going through a similar situation; they are attorneys who genuinely care about their clients and deliver on their promises. Thank you for giving us our peace of mind back! Queremos expresar nuestro más profundo agradecimiento a Bryan Arcila y Nancy Ordaz por la excelente resolución de nuestro caso de Ley Limón con Hyundai. Desde el primer contacto, tanto Bryan como Nancy nos brindaron la tranquilidad que tanto necesitábamos tras meses de frustración con nuestro vehículo. Su profesionalismo, la claridad en la comunicación y, sobre todo, la rapidez con la que manejaron el proceso fueron excepcionales. Sentir que profesionales con tanta experiencia pelean por tus derechos frente a una gran corporación marca toda la diferencia. Queremos extender este agradecimiento a todo el equipo de Krohn & Moss, Ltd. Consumer Law Center, incluyendo también a Gwen y Natali, quienes fueron parte fundamental de este camino. Recomendamos ampliamente sus servicios a cualquier persona que esté pasando por una situación similar; son abogados que realmente se preocupan por sus clientes y cumplen lo que prometen. ¡Gracias por devolvernos la paz mental!
  • DW
    Daniel Welch
    5 days ago
    5.0
    God forbid, anybody has to go through the process of dealing with a manufacturer because you have a lemon car. But, if you happen to have the kind of luck I had with my vehicle, I highly recommend using Krohn and Moss consumer law center! Even though it was very time consuming due to the manufacturer dragging their feet. They took all of the headaches that I could have been dealing with and made them easier! Thanks again to all of your team!
  • GW
    Grant Wesely
    Feb 23, 2026
    5.0
    This is our second time using Valerie Dunston with the firm. She has been immediately attentive on both of our defective vehicle cases and worked toward settlements that were BEYOND our expectations on both cases. Valerie takes what seems to be a complicated matter, especially with these PHEV and EV vehicles, and takes the burden off your plate and works meticulously to resolve the matter as quickly as possible with extreme efficiency!
  • NS
    Neil Suri
    Feb 19, 2026
    5.0
    If you are dealing with a lemon and feel like you're hitting a brick wall with the manufacturer or the dealership, look no further than Krohn & Moss. I recently had the pleasure of working with them on a Lemon Law case, and the experience was exceptional from start to finish. In particular, I want to highlight my attorney, Natalia Singh. From our very first interaction, Natalia was professional, incredibly knowledgeable, and—most importantly—honest about what to expect. Dealing with a faulty vehicle is an exhausting and stressful process, but Natalia took the weight off my shoulders. She was always clear about the legal steps we were taking, and she kept me updated throughout the entire journey, which I truly appreciated. It is clear that Krohn & Moss understands the nuances of the Lemon Law inside and out. They didn't just 'process' my case; they fought for a fair resolution. Thanks to Natalia’s hard work and expertise, we won the case, and I can finally move on from a vehicle that was nothing but a headache. For anyone in Florida (especially in the Miami/Kendall area) who is tired of being told 'it’s just a minor issue' when your car clearly isn't right, save yourself the stress and call this firm. Ask for Natalia Singh—she is a powerhouse who gets results. I couldn’t be happier with the outcome!
  • PW
    Patricia Williams
    Feb 18, 2026
    5.0
    I contacted Krohn & Moss Consumer Law for a matter I had with Kia of America. Brent Wikgren looked over my documents and IMMEDIATELY started working on my claim. JAZMINE, the whole staff and Attorney Wikgren from the beginning was very professional and honest. I couldn't have been Blessed with a better firm. My claim settled Extremely quickly! I'd recommend them to anyone. Patricia Williams 2/2026

Frequently Asked Questions About Krohn & Moss Consumer Law Center®

What is the primary focus of legal services at Krohn & Moss Consumer Law Center®?

The firm specializes in Lemon Law cases, representing consumers with defective cars, trucks, and products nationwide.

Where is Krohn & Moss Consumer Law Center® located?

Their office is at 1363 Shermer Road, Suite 212, Northbrook, IL 60062, USA.

Brand Certified Facts from Krohn & Moss Consumer Law Center®

Krohn & Moss Consumer Law Center® partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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