Caroline J. Smith & Associates

4.4
373 reviews

About

Real Estate AttorneyLandlord & Tenant Law
Caroline J. Smith & Associates provides legal advice for real estate law, landlord law, eviction law and tenant law. Chicago, IL.

Location

Caroline J. Smith & Associates
77 W Washington St, Chicago, IL
60602, United States

Hours

Reviews

4.4
373 reviews
5 stars
304
4 stars
8
3 stars
5
2 stars
3
1 star
53

What are people saying?

AI-generated from recent customer reviews

Communication Issues

Many customers reported poor communication, including unreturned calls and emails, and lack of updates on their cases.

Mixed Outcomes

While some clients praised the firm for successful case resolutions, others expressed dissatisfaction with the outcomes and handling of their cases.

Professionalism Concerns

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of preparedness during court appearances.

Customer Service

There were numerous complaints about the overall customer service experience, with clients feeling ignored or treated dismissively.

Expertise Praise

Despite the negative feedback, some clients acknowledged Caroline's expertise in landlord-tenant law and her ability to achieve favorable results.
  • TT
    TinaB
    Nov 14, 2025
    5.0
    She Is ABSOLUTELY..."The BEST". Thorough & Concise ⚖
  • KL
    Kelsey Lewis
    Oct 22, 2025
    1.0
    I called for the advertised free 15 minute consultation. I was only asked for my name and phone number, then transferred to an attorney who informed me that that was the consultation and any more would be $400. I informed him that I did not receive a consultation and after going back and forth with him twice, he asked me to explain my situation. I declined and informed him I would be looking elsewhere. If this is how they handle the initial phase, I want nothing to do with this practice.
  • LJ
    Laura Jurek
    Oct 9, 2025
    5.0
    Caroline was able to get my back rent forgiven through a afadavid she was also able to seal my eviction record i am very pleased with her outcome i recommend anyone that is in trouble to call her
  • SB
    Shamika Benson
    Sep 22, 2025
    5.0
    Caroline j Smith is amazing she's a god sent lawyer if you're having problems with your landlord please go to her I love her and het staff amazing amazing work
  • AB
    Amy B
    Sep 2, 2025
    5.0
    Things got complicated very quickly for no reason with this landlord. Landlord lawyers were pushing for trial…Caroline was all for it and I now know why…she is fierce at cross examination! We came out of the lawsuit fairly unscathed considering what they were demanding going into the trail. The other side knew it was ‘over’ after 30 min of cross examination by Caroline and they were eager to ‘talk’ when we had a short break. She sealed the deal and everyone was on their way!

Frequently Asked Questions About Caroline J. Smith & Associates

What should I do to prepare for my consultation?

Just give us a call! We'll be more than happy to schedule you for an initial consultation with an eviction lawyer in Chicago, IL and let you know what to bring. Please reach out to us by phone or by using our contact form.

What sets Caroline J. Smith & Associates apart from the competition?

At Caroline J. Smith & Associates we're proud to mention we have over 100 years of combined experience and are determined to work for you. Our tenant rights lawyers in Chicago, IL promise to deliver you the most ideal results based on your situation. Give us a call today so we can schedule an initial consultation.