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Behind every great business is a dedicated and loyal team of staff. Dee and Griffin have built a fantastic, professional and expert team who help drive the business forward. Being a local company, we employ local people who are masterful in their field and passionate about the service they offer their clients. We believe in traditional values and appreciate the importance of speaking face to face and our team will work hard to protect your interests. The team at Dee and Griffin are united not only in the workplace but also by being embedded in the community they live and work in through our charitable projects.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.