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As America's Largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to fight to get you the best results. For over 35 years, Morgan & Morgan has been fighting for the people and has recovered over $25 billion dollars for clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 1,000 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Many customers reported poor communication and lack of follow-up regarding their cases, leading to feelings of neglect.
Customer Service
While some reviews praised individual staff members for their helpfulness and professionalism, others expressed dissatisfaction with the overall service experience.
Case Handling
Several customers felt that the firm was selective about the cases they took on, often turning away clients without adequate explanation.
Mixed Outcomes
Feedback varied significantly regarding case outcomes, with some clients expressing gratitude for successful settlements while others felt let down by the results.
High Volume of Calls
Customers noted an overwhelming number of calls and emails from the firm, which some found intrusive or excessive.
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Toney salter
3 days ago
5.0
We choose Morgan & Morgan to represent us(my wife & I) for a motor vehicle accident. We felt stressed & overwhelmed because we didn’t know which way to turn. From our first conversation, they were so compassionate & knowledgeable. Even though I did many things online or via phone/text/email - the process was made easy access. They were very prompt at returning all calls and answering all questions. Morgan & Morgan did an excellent job of communicating clearly, handling negotiations, explaining the process etc. I was very pleased with the outcome. It didn’t take years to finalize our settlement. We are hard-working, honest individuals who only wanted what was fair, & Morgan & Morgan did that for us - So we are forever gratefulI & highly recommend Morgan & Morgan for anyone in need of legal services.
TD
The DeBenson91
4 days ago
1.0
After being the victim of a major car accident, I took on Morgan & morgan. After months of research, we were getting nowhere. I had to keep messaging my caseworker to ask for updates and was never allowed to speak to an attorney. The crash was in May and now in November they say the medical bills are too high they had to drop me. Wasted 6 months of my time. I guess there are people that are just a nobody to them.
AM
April McIntyre
5 days ago
5.0
I recently switched from a different attorney I had for several months to Morgan & Morgan. In just a few weeks, they’ve accomplished more work than my previous attorney did in three months! I’m thoroughly impressed with their efficiency and the attention they give to my case. I highly recommend Morgan & Morgan for any legal matter you may need. I’ll definitely be hiring them for any legal issues I encounter in the future. Thank you, Morgan & Morgan, for being an exceptional legal team.
RR
Rae-rae
Nov 16, 2025
2.0
I am thoroughly confused about what's going on about my social security disability case. I was told I didn't have a lawyer because it was in review with the Social Security Administration itself, I filled-out all the paperwork that the social security review board sent me by myself and sent it back.. Morgan and morgan sent me representation documents, and I don't even know why I'm signing them, and I haven't been able to get hold of anybody.
They have been in contact with me to send the docu-sign. But when I call to try to speak with a representative of some form they tell me I don't have one, it might just be me, but I'm...
Befuddled
I'm going on 2 years
And at this point, i'm not exactly sure what i'm paying for.
MM
Missy
Oct 21, 2025
1.0
To Whom It May Concern,
I am writing to formally express my deep disappointment and frustration with the way my spouse’s personal injury case has been handled by Morgan & Morgan.
After over four months of working diligently with your firm, we were disheartened to learn that that a substantial amount of medical bills were incurred and now a case have been dropped .
This experience has left us feeling misled, dismissed, and entirely let down by a firm that advertises itself as being “for the people.”
When we entrusted your team with our case following a serious accident, we did so in good faith, expecting transparency, advocacy, and professionalism. Instead, we were met with constant miscommunication, a lack of clarity, and shifting personnel all without adequate explanation or notification.
To highlight a few critical concerns:
Transparency: We were never properly informed that the value of injury coverage was a potential disqualifying factor. This crucial detail should have been addressed early on, rather than allowing us to invest emotionally and logistically in a process that ultimately led nowhere.
Inappropriate Delegation: The bulk of communication came from case managers Lile Anne Scalogna, not licensed attorneys Blanke Lange. While we respect the support staff’s role, there is a clear difference between administrative coordination and legal counsel. Clients deserve direct contact with their attorney, particularly in serious matters like this.
Mismanagement & Staff Changes: Our case was originally assigned to Attorney Nathan Nelson, then inexplicably transferred to Blake Lane under the direction of our original case manager. Later, during an in-person appointment, we discovered without prior notice that our case manager had been changed again. This revolving door of representation and the lack of clear communication surrounding it was both confusing and unprofessional.
Lack of Compassion & Client Care: At no point were we given the empathy or thorough explanations that clients deserve especially after such a traumatic experience. Being left in the dark, only to be dropped from representation months later, is a betrayal of trust.
It is incredibly disheartening to believe you are being advocated for, only to discover that your case was not being handled with the transparency, care, or diligence that was promised. For a firm that claims to stand “for the people,” this experience has felt anything but.
I sincerely hope Morgan & Morgan takes this feedback seriously and reevaluates how client communication and case management are handled especially in matters as sensitive and life-altering as this.
What type of law does Morgan & Morgan specialize in?
Morgan & Morgan specializes in personal injury law, including car accidents, slip and fall, truck accidents, construction accidents, workers compensation, railroad accidents, and wrongful death cases.
Where is the Morgan & Morgan Orlando office located?
The Morgan & Morgan office is located at 20 North Orange Avenue, Suite 1600, Orlando, FL 32801.
What are the operating hours of Morgan & Morgan in Orlando?
Morgan & Morgan Orlando is open 24 hours a day, seven days a week.
How can I schedule a free case evaluation with Morgan & Morgan?
You can schedule a free case evaluation on their website at https://www.forthepeople.com/free-case-evaluation/?utm_source=GMB&utm_medium=local&utm_campaign=OrlandoFLGMB.
Does Morgan & Morgan offer services in languages other than English?
Yes, Morgan & Morgan offers legal services in both English and Spanish (Espanol).
What kind of results has Morgan & Morgan achieved for their clients?
With over 35 years of experience, Morgan & Morgan has recovered more than $25 billion for their clients.
Is Morgan & Morgan known for going to trial rather than settling?
Yes, Morgan & Morgan has over 1,000 attorneys who are not afraid to go to trial to get the best results for their clients, rather than accepting the last best offer.
What nearby parking options are available when visiting Morgan & Morgan in Orlando?
Nearby parking is available at SP+ Parking, making it convenient for clients to visit Morgan & Morgan's Orlando office.
Are there dining options near Morgan & Morgan's Orlando office?
Yes, you can dine at Whitewood, a Mediterranean restaurant located near the Morgan & Morgan office in Orlando, which is a great spot to visit before or after your appointment.
Can I visit any nearby real estate agencies or property management services near Morgan & Morgan?
Yes, near Morgan & Morgan you'll find several real estate-related businesses such as Crystal Combs Florida Homes, Vrolio, Fiisbo Group, and property management services like Propwell and Cushman and Wakefield.