Randy Thompson State Farm Inc.

4.9
344 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
WY-73175 We want to do business with you. With a team of 10 agents we are the largest insurance agency in Wyoming , Idaho and Utah and are experts at helping people with their auto insurance, car insurance, home insurance, renters insurance, health insurance, life insurance and fire insurance. We insure people in Wyoming, Idaho, Utah and Colorado. We are good at what we do and have been one of the top agencies in the nation the past 21 years.

Location

Randy Thompson State Farm Inc.
707 North Washington, Afton, WY
83110, United States

Hours

Reviews

4.9
344 reviews
5 stars
332
4 stars
7
3 stars
1
2 stars
1
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Kathy Hess and the team consistently received praise for their quick responses, professionalism, and thorough explanations, making the insurance process easy and stress-free.

Knowledgeable Staff

Customers highlighted the staff's expertise in insurance matters, with many noting their ability to provide clear guidance and recommendations.

Efficiency

Reviews frequently mentioned the promptness and efficiency of service, with many customers appreciating the quick turnaround on policy changes and inquiries.

Positive Experience

Overall, customers expressed high satisfaction with their experiences, often recommending the agency for its friendly and helpful service.
  • TS
    Tammy Spracklen
    Dec 22, 2025
    5.0
    Kathy Hess is amazing to work with. She is quick to answer questions and always available by phone or email. Tammy
  • IS
    Isidore Sevigny
    Nov 6, 2025
    5.0
    I needed to get insurance for Tessa on her car. She got Kathy got me all done within a half an hour. Her experience made it easier for me to get this done. I thank her a lot.
  • MW
    Michelle Wolfley
    Nov 4, 2025
    5.0
    I can’t say enough good things about my experience with State Farm and especially Kathy! She is absolutely amazing to work with — always friendly, professional, and incredibly helpful. Kathy goes above and beyond to make sure everything is explained clearly and that I’m getting the best coverage possible. Anytime I have a question or need help, she’s quick to respond and makes the whole process easy and stress-free. If you’re looking for someone who truly cares and provides excellent customer service, Kathy at State Farm is the best! Highly recommend!
  • CP
    Chris Pace
    Oct 6, 2025
    5.0
    Great, quick service setting up a car insurance policy. Thanks, Kathy!
  • SB
    Sandy Birdyshaw
    Sep 8, 2025
    5.0
    We were approaching unfamiliar topics of Medicare, all the different plans, which to choose, and what to do. Kathy explained it so well that it was easy to understand and kept us on track with enrollment. Her willingness to help and kindness is above and beyond what is expected nowadays. She is why we stay with State Farm!

Frequently Asked Questions About Randy Thompson State Farm Inc.

What types of insurance does Randy Thompson State Farm Inc. offer?

They offer auto, car, home, renters, health, life, and fire insurance.

What are the business hours for Randy Thompson State Farm Inc.?

The agency is open Monday through Thursday from 9 AM to 5 PM and closed on Friday, Saturday, and Sunday.