JW Potts Insurance Agency is an independent insurance agency serving clients in West Virginia. We provide personal insurance such as auto insurance, life insurance, and homeowners insurance as well as business insurance. We proudly serve individuals, families, and businesses in Parkersburg, WV, New Martinsville, WV, and the surrounding areas.
With over 50 years of combined experience in the insurance industry, our agency prides itself on offering prompt and professional service to all of our clients. At JW Potts Insurance Agency, we are always ready to lend a helping hand and we are committed to providing you with quality service for all of our customers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.