Drew Paton, Agent/Owner. Look no further than Paton Insurance Group — Where Coverage and Customer Service Meet. American National Insurance: Auto, Home, Life and more. With 12 years of insurance experience, I can help guide you through the insurance world to find some peace of mind. I love being a member of the Fairmont, WV community and what it has to offer. I am also a proud member of Rotary International, Chamber of Commerce and BNI. So, when you’re ready, schedule an appointment or call my office to start talking through your options. Your American National agent believes in providing you with a personal experience that is rooted in the values of our company: integrity, respect and excellent service.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.