I’ve gotten to know many local families as an Allstate agent in Charleston. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the choices that meet your needs. I'm committed to helping Charleston residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Charleston today.
Details
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by Keefe Duterte: Allstate Insurance • Apr 12, 2026
Certified by Keefe Duterte: Allstate Insurance • Apr 12, 2026
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
4.4
349 reviews
5 stars
232
4 stars
65
3 stars
16
2 stars
13
1 star
9
JS
James stampfl
Jul 23, 2024
1.0
well, you asked for feedback about Allstate. I Had Allstate for 54 years and was proud to be with a great company until this year.
I paid 187.00 per month this year my premium went up to 255.00 per month. thanks, but no thanks it's time to change. ripping off long time customers is not the way to go. I got the same coverage with another company for 135.00 per month with roadside included. this Allstate charges an additional 7.95 per month, great company no more. you lost a loyal customer.
AK
Aaron Kovacik
Sep 12, 2023
2.0
Always super nice on the phone. But not so helpful. Kept this office when I moved back to NE Ohio. Got into my first car accident and called the office. They had me call the police station to collect additional info. The station was surprised and said usually the insurance company handles all that because that's what you're paying them to do. Called All-State back and they said since I was not at fault for the accident they do not get involved at all. They just gave me the contact info for the other driver's insurance company so I had to make the report to the other insurance company, organize the towing to their repair shop, and organize a rental car on my own. Everyone I tell this story to says that's the complete opposite of how thing's are supposed to go. Anyways, I made an immediate switch to a more local branch that seems much better organized/hands-on and I'm much happier for it
JE
John Eltringham
Aug 9, 2022
1.0
Do yourself a favour and go elsewhere
They do not respond to emails at all , terrible service beyond disappointing
JD
Joyce Drake
Aug 29, 2021
5.0
The gals in the office are so nice and helpful. They act like they actually like and care about their job!!!
Frequently Asked Questions About Keefe Duterte: Allstate Insurance
What types of insurance can I get at Keefe Duterte: Allstate Insurance?
You can get auto, home, life, motorcycle, renters, boat, and property insurance at Keefe Duterte: Allstate Insurance.
What are the office hours for Keefe Duterte: Allstate Insurance in Charleston?
The office is open Monday to Thursday from 8:00 AM to 5:00 PM, and Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
How can I contact Keefe Duterte: Allstate Insurance?
You can reach the office by phone at +1 304-397-5929 or email at keefeduterte1@allstate.com.
Does Keefe Duterte: Allstate Insurance offer online appointment booking?
Yes, the agency offers online appointments through their website.
Where is Keefe Duterte: Allstate Insurance located?
The agency is located at 229 Capitol St, Charleston, WV 25301, USA.
Can I visit Keefe Duterte: Allstate Insurance in person for consultations?
Yes, onsite services are available at the agency, and you can visit during business hours.
What nearby places can I visit before or after my appointment at the agency?
Nearby you can visit the Downtown Charleston Historic District and the Capitol Street shopping center, both excellent spots to explore local culture and shops.
Are there nearby law offices if I need legal services in Charleston?
Yes, there are several nearby law offices including Warner Law Offices, PLLC, Bowles Raines Law Office, and William B. Gerwig III Law Office to assist with personal injury, employment, and other legal matters.
What local businesses nearby could help me with office supplies and other services?
Nearby you can find CWS Office Solutions for business office supplies and stationery, as well as Rick Rutledge Construction for construction and damage restoration services.
Are there any nearby spots to relax or get a beauty treatment around Keefe Duterte: Allstate Insurance?
Yes, Shannon's Suite Salon and Permanently Perfect offer beauty and spa services nearby for relaxation before or after your visit.
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