Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
WV-100232624 At Jen Kesling State Farm, we are proud to serve Buckhannon, WV, and the surrounding Upshur County communities. Our mission is to become your first choice for all your insurance needs by establishing a personal relationship with you and helping you understand the risks you face every day. We focus on Auto, Home, Renters, Life, and Commercial Insurance throughout the Buckhannon, WV area. When unfortunate incidents occur, we pledge to be there to assist you-through the good and the bad.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Jen Kesling - State Farm Insurance Agent
830 Route 20 South Rd, Buckhannon, WV
26201, United States
Hours
Reviews
4.9
283 reviews
5 stars
273
4 stars
6
3 stars0
2 stars0
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional service provided by agents, particularly highlighting Julie and Megan for their responsiveness and support.
Cost Savings
Many reviews noted significant savings on insurance premiums, with several customers reporting lower rates and better coverage compared to previous providers.
Knowledgeable Staff
Agents were frequently described as knowledgeable and thorough, guiding customers through the insurance process and addressing their specific needs.
Positive Experience
Overall, customers expressed high satisfaction with their experiences, recommending the agency for its excellent service and support.
- LCLeah Chidester3 days ago5.0Julie was so helpful, understanding, honest and easy to work with. She helped my family attain affordable coverage when we had two teenagers joining the policy (stressful time). It was special to find a hometown agent who not only cares about the teens they are securing behind the wheel but understands how important budgeting, finances and great protection are!
- MMMonica6 days ago5.0Julie was very helpful with getting my insurance. She was very nice and polite. Thank you for your help!!
- KVKevin VaillancourtJan 2, 20265.0Agent called and informed me of rate decrease as I called several months prior checking on rates and my agent remembered me and reached out, now I am back with State Farm, switching from Erie. Thank you so much Kevin
- RMRuss MillerJan 2, 20265.0Jen and team at State Farm are great to work with. They are responsive, helpful and friendly. Their customer service is amazing.
- QCQuinn ClarkDec 15, 20255.0My wife and I picked State Farm specifically because of the agent who helped us (i.e., Julie Tenney). She made the difference. In fact, we even passed on a potentially lower rate (which says something because State Farm's rates were much lower than others') because Julie was transparent, helpful, and honest. At one point in the process, she even encouraged us to look elsewhere, to sign a contract with others because it would be in my and my wife's best interest. That's character, and that is why--in addition to awesome rates--we decided to go with State Farm and Julie for our homeowners and auto insurance.
Frequently Asked Questions About Jen Kesling - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Jen Kesling - State Farm Insurance Agent?
No, you do not have to pay for a quote online. They offer free quotes.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Their phone number and email are available on the details page of your bill.
What services are available through the State Farm mobile app offered by Jen Kesling's office?
The app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are the office hours for Jen Kesling - State Farm Insurance Agent in Buckhannon, WV?
The office is open Monday 9:00 AM - 5:00 PM and Tuesday to Friday 8:30 AM - 5:00 PM. It is closed on weekends and major holidays.
What types of insurance does Jen Kesling - State Farm Insurance Agent provide?
They provide Auto, Homeowners, Renters, Life, Motorcycle, Property, Boat, Pet, and Business Insurance.
Can I change my coverage online with Jen Kesling - State Farm Insurance Agent?
Yes, you can request changes to your coverages online; they will be forwarded to your agent for processing.
Is the office of Jen Kesling - State Farm Insurance Agent wheelchair accessible?
Yes, the office has wheelchair accessible entrance, parking, seating, and restroom. It is also welcoming to LGBTQ and is a transgender safe space.
What payment methods are accepted at Jen Kesling - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Are there any nearby restaurants where I can dine before or after visiting Jen Kesling - State Farm Insurance Agent?
Yes, Alfredo's of Buckhannon, a Greek restaurant, and Sam's Pizza, an American pizza restaurant, are nearby for dining options.
What nearby fitness centers are close to Jen Kesling - State Farm Insurance Agent?
Nearby gyms include BFC Fit 24/7 and Buckhannon Fitness Center, excellent places for exercise before or after your visit.
Are there nearby automotive services around Jen Kesling - State Farm Insurance Agent?
Yes, nearby automotive services include Balls Autobody, Tennerton Auto Services, and Tennerton Tire Center, which could assist with vehicle needs.