WV-100232624 At Jen Kesling State Farm, we are proud to serve Buckhannon, WV, and the surrounding Upshur County communities. Our mission is to become your first choice for all your insurance needs by establishing a personal relationship with you and helping you understand the risks you face every day. We focus on Auto, Home, Renters, Life, and Commercial Insurance throughout the Buckhannon, WV area. When unfortunate incidents occur, we pledge to be there to assist you-through the good and the bad.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Free parking lotAvailable
On-site parkingAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Jen Kesling - State Farm Insurance Agent • Mar 01, 2026
Certified by Jen Kesling - State Farm Insurance Agent • Mar 01, 2026
Reviews
4.9
297 reviews
5 stars
287
4 stars
6
3 stars0
2 stars0
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional service provided by agents, particularly highlighting Julie and Megan.
Cost Savings
Many reviews noted significant savings on insurance premiums, with several customers reporting reductions of 50% or more compared to previous policies.
Knowledge and Support
Agents were recognized for their thoroughness and ability to explain policies clearly, making the insurance process easier for customers.
Local Business Appeal
Customers appreciated the personal touch and local presence of the agency, feeling valued and well cared for.
TT
Thomas
6 days ago
5.0
I have no complaints every time I call they help me out they take their time and if they can't get with me they get back with me ASAP
DC
D Collett
Feb 23, 2026
5.0
Always pleasant to talk and work with and goes out of the way to help make sure you are taken care of.
ZL
Zeke Linn
Feb 20, 2026
5.0
Staff is always helpful. Savannah answered all our questions and kept us informed while we waited for some quotes.
AF
Autumn Fields
Feb 20, 2026
5.0
I have loved my 4 years with State Farm! Savannah has answered every question I’ve had in a very timely manner. Everyone in general has been so nice and helpful, highly recommend Jen and her team!
TC
Troy Cooper
Feb 10, 2026
5.0
I’ve had an excellent experience with State Farm, especially working with Julie. She is knowledgeable, friendly, and always quick to respond whenever I have questions or need help. Julie takes the time to explain everything clearly and genuinely cares about making sure her clients are well taken care of. It’s a great feeling knowing I’m in good hands. Highly recommend Julie and her State Farm office!
Frequently Asked Questions About Jen Kesling - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
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Certified March 01, 2026Yext Knowledge Graph
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