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WI-3000856047 Our mission is to meet and exceed the needs of our customers by providing superior customer service and to be their advocate. We work together with our customers to protect and grow their assets. We work together in many different ways, Auto Insurance, Home Insurance, Life Insurance, Health Insurance and Financial Services. We will provide you a superior customer service experience combined with extraordinary insurance and financial services products. It is our privilege to serve our customers.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Dave Mader - State Farm Insurance Agent
1065 S Lake Street, Neenah, WI
54956, United States
Hours
Reviews
4.9
539 reviews
5 stars
514
4 stars
15
3 stars2
2 stars0
1 star8
What are people saying?
AI-generated from recent customer reviews
Customer Service
The agency is frequently praised for its friendly, knowledgeable, and helpful staff who provide excellent customer service.
Expertise
Agents are noted for their thorough understanding of insurance policies and financial products, offering clear explanations and tailored advice.
Positive Experiences
Many customers report enjoyable interactions and a sense of being valued, with agents taking the time to address individual needs.
Cost Savings
Numerous reviews highlight significant savings on insurance premiums and better coverage options compared to previous providers.
Community Engagement
The agency is recognized for its involvement in the local community and commitment to customer relationships.
- BKBreanna Koepke5 days ago5.0Thanks for covering our cars and home. Chris was very Personable and made sure our plans suited our needs. He even mentioned some things about home insurance I never knew about.
- RTRobert TietzNov 17, 20255.0Aleshia helped us switch all of our insurance policies and save money. She was easy to work with. I recommend asking for her!
- NTNicole TietzNov 17, 20255.0I had a great experience getting my insurance switched over! Aleshia made everything so easy from start to finish. I was able to bundle my short term disability, home and auto policies and save a bunch. She was incredibly helpful, patient and explained everything clearly. I’m so glad I made the switch! Highly recommend working with Aleshia!
- MSMary SchulzNov 6, 20255.0Our finished basement flooded and we immediately contacted our agent at Dave Mader - State Farm to file a claim. The entire process was seamless until it came time to deposit our check from our insurance claim. Our credit union made it very difficult to release the funds from our claim, stating they required documentation that our claims adjuster confirmed didn't exist when damage was deemed a Total Loss. We went back and forth with our credit union for days, creating unnecessary stress to us during an already stressful time. Through this entire process, Bobbi answered every single one of our phone calls on the first ring, emailed our credit union and worked tirelessly with our claims adjuster. She was the MVP and never made us feel like we were alone. She could have easily washed her hands of us but she chose to advocate for us so we could begin to put our basement back together! Once this issue was settled, I quickly called her to personally thank her. She even checked in on us to make sure our family was doing ok! Thank you, Bobbi! For anyone reading this and wondering if they should switch agents, do it. We have had nothing but excellent customer service with this agency. For us, it's the small acts of kindness that can change an experience and we feel Bobbi and Dave Mader continue to go above and beyond to make us feel like we are on the same team when it comes to our insurance policies.
- ABAnastasia BeaverhousenOct 27, 20251.0This is the absolute last time I give a friend my business. to say I’m disappointed would be an understatement. Your staff is so rude to me and they charge me for their mistakes and then my insurance doubles and you don’t tell me why- I’m done
Frequently Asked Questions About Dave Mader - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Dave Mader - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Dave Mader offers free quotes.
What payment methods are accepted at Dave Mader - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on their website and log in with your User ID and password to view your billing and payment info.
What should I do if I have questions about billing or payments?
Contact your agent directly. The agent's phone number and email are available on your bill's details page.
What services are offered by Dave Mader - State Farm Insurance Agent?
They offer insurance and financial services including Auto, Homeowners, Life, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours of Dave Mader - State Farm Insurance Agent?
The office is open Monday to Wednesday and Friday from 8:30 AM to 5:00 PM, and Thursday from 9:00 AM to 5:00 PM. It is closed on Saturdays, Sundays, and major holidays.
Does Dave Mader - State Farm Insurance Agent require appointments for services?
No, appointments are not required, though they offer online appointments and onsite services.
Which nearby places can I visit around Dave Mader - State Farm Insurance Agent before or after my appointment?
Nearby you can visit beauty salons like Brow Intervention and Steel Rose Esthetics, or enjoy a coffee at Starbucks, all within walking distance.
Are there any food or dining options near Dave Mader - State Farm Insurance Agent?
Yes, several nearby options include Little Caesars Pizza, King Wok Chinese Restaurant, and Allchillakill & Ice Cream Cereal Bar By Frio.
Can I combine a visit to Dave Mader - State Farm Insurance Agent with other services in the area?
Absolutely, you can combine your visit with stops at nearby places like Verve Credit Union for banking or Steel Rose Esthetics for beauty services.