Agent Joe McAlpine joined AmFam in January of 2024, coming from the insurance world on the corporate side of things. Our agency brings a wealth of knowledge and experience, and we prioritize the customer experience! We understand that insurance can be confusing and frustrating, but we are here to help! Our customers rave about our attention to detail and LOVE that we regularly call on them to look at things to see if we can actually LOWER their rates. We hope you give us a call, text, or even better, stop in and have a cup of coffee. We can't wait to meet you!
Location
McAlpine And Associates LLC American Family Insurance
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.