Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
WA-71837
The State Farm mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We have been serving the people in the Wenatchee Valley for over 29 years, focusing in auto,home, life, and health insurance.
Details
- Requires appointmentNot available
- Online appointmentsNot available
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Linda Sasseen - State Farm Insurance Agent
234 S Mission St, Wenatchee, WA
98801, United States
Hours
Reviews
4.8
186 reviews
5 stars
174
4 stars
5
3 stars1
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual agents like Eric, Estrella, and Patrick.
Professionalism
Reviews highlighted the professionalism of the agents, noting their ability to explain policies clearly and assist with various insurance needs.
Quick Response
Many customers appreciated the promptness in service and quick responses to inquiries, contributing to a smooth experience.
Long-term Relationships
Several reviews mentioned long-term relationships with the agency, indicating high customer loyalty and satisfaction over the years.
Mixed Experiences
While most feedback was positive, there were a few mentions of rude service, indicating some inconsistency in customer experiences.
- TMTodd MillerJan 6, 20265.0Highly recommend Eric Nordling at Linda Sasseen State Farm! The team is very knowledgeable, responsive, and truly look out for my best interests. The entire experience has been seamless and stress-free. I was introduced the this State Farm office due to the retirement of another long term State Farm agent. We have worked through the transfer of all my accounts for auto and home including a new home purchase and refinance. They have provided prompt service, and genuinely care about finding the right policy for my needs. Definitely a 5 star review.
- CLCallie LawrenceJan 2, 20265.0Brandy is so kind and helpful! Always makes sure to explain, and help you understand!
- LCLuis F CamargoDec 8, 20255.0Estrella, muy amable y comprensible con las necesidades, y te explica completamente lo necesario de tus póliza.
- GLGigi LowryDec 4, 20255.0I don't even know how long I have been with Linda Sasseen State Farm Insurance Agency, but in the many years I have been with them I have always been treated with friendly and professional customer service. I have mostly worked with Eric Nordling and he is wonderful. I talk with Eric at least 2 times a year because of my shifting insurance needs. Eric is very knowledgeable and helps me with my questions not only pertaining to my home and vehicle insurance, but also Medicare gap policies, and potential new car impact on my insurance cost. I thoroughly enjoy and appreciate the whole office, always courteous, always return call promptly and just an all-around pleasure to work with, especially when there is an issue! Not that I have had many but when I did they were there for me every step of the way. Thank you Linda Sasseen and Team - so appreciate you all!
- KHKimberly HavenDec 3, 20255.0We can't say enough great things about Eric Nordling and the Linda Sasseen Team in Wenatchee! We recently moved from Florida and held insurance policies there - but have never had such personalized, kind, and wonderful service as we have experienced here in Wenatchee, Washington setting up our home owners and vehicle policies. We love State Farm and our new community!! 10/10 recommend!
Frequently Asked Questions About Linda Sasseen - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Linda Sasseen - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
Where can I access my online billing and payment information?
Use the Digital Pay Payment Center link on our website to access your account by entering your User ID and password.
Who should I contact if I have questions about billing or payments?
Please contact your agent using the phone number or email available on your bill's details page, or reach out to Linda Sasseen via linda@lindasasseen.com.
What services does the State Farm mobile app offer?
The app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are the business hours for Linda Sasseen - State Farm Insurance Agent?
We are open Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 4:00 PM. We are closed on weekends and major holidays.
Does Linda Sasseen - State Farm Insurance Agent offer services in languages other than English?
Yes, services are available in both English and Spanish.
Is there an option to manage or change coverages online?
Yes, you can request changes to your coverages online, which will then be forwarded to your agent for processing.
What nearby restaurants can I visit near Linda Sasseen - State Farm Insurance Agent?
Nearby dining options include The Wild Huckleberry and Wild Huckleberry for American cuisine, Taco Loco for Mexican food, and A Touch of Soul for Cajun and Creole dishes. These are great spots to enjoy before or after your visit.
Are there nearby financial or legal services close to Linda Sasseen - State Farm Insurance Agent?
Yes, nearby financial services include Tailwind Financial Strategies and Evergreen Accounting. For legal services, Bromiley Mackay Williams Law and Elder Law of Wenatchee P.S. are nearby, which can assist with wills and probate.
What nearby places can assist with relaxation and personal care near Linda Sasseen - State Farm Insurance Agent?
Nearby personal care options include Monarch Healthcare Solutions (medical spa), Lomi Lomi Massage, Bella Vita Salon (hair and beauty), and Jade Nails (nail salon).