WA-1090794 The mission of the Heather McCloskey State Farm team is to help our customers understand their insurance and financial service needs, and offer to fill those needs with superior products while providing remarkable customer service.
Customers consistently praised the agency for its exceptional customer service, highlighting the helpfulness, responsiveness, and professionalism of agents like Kelly, Nick, and Amanda.
Efficiency
Many reviews noted the efficiency of the agency in handling inquiries and processing insurance policies, with several customers mentioning quick responses and smooth transitions.
Cost Savings
Numerous customers reported significant savings on their insurance premiums after switching to State Farm, with many expressing satisfaction with the competitive rates offered.
Personal Touch
Clients appreciated the personal attention and care provided by the agents, making them feel valued and part of a community rather than just a number.
Knowledgeable Staff
The staff was frequently described as knowledgeable and thorough, effectively explaining policy details and ensuring customers understood their coverage options.
TB
Tristen Bennett
6 days ago
5.0
Spoke with Zach while shopping, he was honest, quick, and efficient. I was really happy with the service I got without it feeling time consuming. Great Job!
HK
Harmony Kellogg
Oct 18, 2025
5.0
This particular State Farm Agency is very efficient, and also extremely helpful. I receive the assistance that I need, when I need it. I would go as far as to say that they are even compassionate and go the extra mile!!!!
SH
Shannon Hildreth
Sep 25, 2025
5.0
Great office help! Kelly is the best!!!!!
KS
Kayla Joy Sherwood
Sep 11, 2025
5.0
Very responsive, communicative, and helpful.
DD
Donna Dixon
Sep 9, 2025
5.0
I truly appreciated the time Nick took to answer my questions and explain the coverages for my new Auto and Renters policies with State Farm. He was very personable and professional & followed up with me to make sure my transition from my previous insurance went well. He even called when the policies issued, making sure I did not have anything else he could help me with. Nick is truly a great example of a 'Good Neighbor'!
Frequently Asked Questions About Heather McCloskey - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for an insurance quote online at Heather McCloskey - State Farm?
No, you do not have to pay for a quote online. Heather McCloskey - State Farm offers free quotes.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email can be found on your bill's details page.
What services can I access using the State Farm mobile app?
You can manage your insurance and banking accounts, get roadside assistance, file claims, and more via the State Farm mobile app.
What does Emergency Roadside Service cover at Heather McCloskey - State Farm?
It typically covers towing to the nearest repair facility, delivery of gas, oil, battery or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the operating hours of Heather McCloskey - State Farm in University Place?
The office is open Monday through Friday from 9:00 AM to 12:30 PM and 1:30 PM to 5:00 PM. It is closed on Saturdays, Sundays, and major holidays.
What payment methods are accepted at Heather McCloskey - State Farm?
Payments can be made using cash, American Express, Discover, Mastercard, and Visa credit cards.
What types of insurance products does Heather McCloskey - State Farm offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Can I communicate with Heather McCloskey - State Farm in Spanish?
Yes, the agents at Heather McCloskey - State Farm speak both English and Spanish.
What nearby financial advising services are close to Heather McCloskey - State Farm?
Ostlund Wealth Advisors is nearby and may offer complementary financial advising services that clients can consider before or after visiting Heather McCloskey - State Farm.
Which nearby dental services can customers visit close to Heather McCloskey - State Farm?
Customers can visit Jeremy Yoon DMD, JY Dental Group, Bridgeport Dental Arts, Little Sprouts Kids Dentistry - Melisa Susanto DDS, and Ring Dental of University Place for dental and orthodontic care nearby.
Are there wellness and spa services near Heather McCloskey - State Farm?
Yes, Northwest Therapeutic Massage, Beauregard's Beauty Salon, Transformations By Rosy, and Cossmedic Wellness and Aesthetics offer massage, beauty, and medical spa services nearby.