Alicia Sanders: Allstate Insurance

Reviews

• CL

  crystelle lousignont

  6 days ago
  1.0
  We were rear-ended in our brand new car at a complete stop by an Allstate driver in January. We were assigned Miriam It has been an absolute horrendous experience, dealing with her on top of already being a victim of a crime. She has failed in every way possible to maintain the integrity of our Case. She actively unknowingly ignores our attempts to contact her. We have repeatedly asked about diminished value loss wages on our case and she gives us the runaround saying she’s going on vacation. I am absolutely traumatized by having to deal with this issue. This is the second car accident that was not my fault and I currently have PTSD from this and it is ongoing and continued. She refuses to contact us back or give us any answers as To the diminished value of our brand new vehicle they were absolutely hoping that we would not ask about this. Again this accident was in January as of me writing this message it is April 7. We are still waiting for her to do her part or answer our questions. She will not tell us when this evaluation started. She claims it started in the beginning, but was not willing to give us a date or a time or who is doing this evaluation for the diminished value . Again, I will point out. She lied and said it started at the beginning of the accident, but Diminished value was not mentioned until I asked about it. We lost thousands of dollars in wages as we own our own company. I also work for the state and missed out on work.
• JJ

  Jen Johnston

  Dec 5, 2025
  5.0
  I absolutely love the personal attention that Alicia and all her staff offer us with our insurance needs. She truly is compassionate about her work and clients!! For years to come! Will definitely refer to friends, family and clients in the future!
• AW

  Andrew Woods

  Jul 2, 2024
  5.0
  Marissa Grab helped me get insurance today and she is awesome she really went above and beyond.
• AB

  Alyssa boots

  Apr 3, 2024
  5.0
  Always a pleasure working with Alicia and Marissa , they are so friendly and will do anything to help and make everything so easy for you, I called with a question and Marissa jumped right on it and helped me with what I asked about. You will always be in good hands at allstate 😉
• AT

  Anthony Thoms

  Aug 5, 2019
  5.0
  Good insurance great customer service.