Customer service is a priority at our agency in Spokane, and we understand the need to help insure what matters most to customers. I'm passionate about customer service because I believe that customers deserve more than just great insurance products.
We love the personal one-on-one approach with Thompson Insurance & Financial Services. Beats hell out of an 800 # and a name in a faraway place?
CG
Cody Gaunt
Nov 26, 2025
1.0
Been with Allstate for over 10years changed my bank account then they told me I didn't change it. They couldn't get ahold of me so they canceled my account . Called them back a few days later to see what was going on, now I had to make a new account I'm paying $200 more, total of $500 this place is a scam wouldn't recommend.
LW
Linda Wylie
Sep 29, 2025
2.0
I recently changed to Allstate with this agency. I can no longer recommend them. Several months ago I spoke with someone and told them my husband was no longer driving and wondered if I could get a lower rate. I was told he would have to voluntarily surrender his license which he did last week. I called today to tell this to this agency and was told my rates will go UP because I will no longer get the multi driver discount. Wouldn’t you think the original person I spoke with would have warned me of this?! I am furious!!!
MM
Michael Marcoux
Dec 28, 2021
2.0
Seems like every time you talk to them your rates go up.
What types of insurance does Thompson Insurance & Financial Services offer?
They offer Auto, Home, Life, Motorcycle, Boat, Property, and Renter's Insurance.
What are the business hours for Thompson Insurance & Financial Services?
The agency is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on weekends.
How can I schedule an appointment with Thompson Insurance & Financial Services?
You can book an appointment online via their reservation URL: https://agents.allstate.com/thompson-insurance--financial-services-spokane-wa.html?section=appointment.
Where is Thompson Insurance & Financial Services located?
Their office is located at 893 W Mallon Ave, Spokane, WA 99201, United States.
Does Thompson Insurance & Financial Services offer online appointments and onsite services?
Yes, they offer both online appointments and onsite services for customer convenience.
What is the contact phone number and email for Thompson Insurance & Financial Services?
You can reach them at +1 509-891-5958 or via email at jimthompson@allstate.com.
What nearby places can I visit when I come to Thompson Insurance & Financial Services?
Nearby you can visit Victory Burger and Victory Bar for dining, The Wonder Building for events, and AS2 Spokane Art Gallery for local art.
Is there a nearby automotive service near Thompson Insurance & Financial Services in Spokane?
Yes, Bucks Tire Automotive Inc. and S&J Engines, Inc. provide tire services and automotive repairs nearby.
Can I find coffee shops near Thompson Insurance & Financial Services?
Absolutely. Nearby coffee shops include Evans Brothers Coffee, Alpine Grind, Victory Bar, and New Leaf Cafe.
Are there financial or legal services close to Thompson Insurance & Financial Services?
Yes, Hodgson Law Office and Robert Cossey & Associates offer legal services; Ten Capital provides financial advising nearby.
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