Jeremy Olson: Allstate Insurance

Reviews

• MM

  Mike MRabet

  Oct 9, 2025
  5.0
  Excellent agency , superior customer service, very nice people
• JQ

  Jason Quey

  Sep 17, 2025
  1.0
  On August 28th, I called the Olson agency because my father died and I needed insurance information to file my dad's 2016-2023 taxes for the IRS. I was told the agent needed to respond by email, so I sent a message. The following day the agent responded that it may be difficult given the nine year window. While somewhat understandable, we also live in the digital age where this information is often one click away. Regardless, I responded I needed anything with tax implications. Almost a week later, I get a response it will take another week. I'm sorry, but while I understand this included Labor Day weekend, it should not take two weeks to get this information. It took less than 48 hours to my dad's payment history from Puget Sound Energy, Recology, Seattle Utilities, and King County Property Tax and those are bigger organizations not known for their speed. To add insult-to-injury, as I continued sorting through my dad's paperwork, I happened to find papers in 2024 for a $1,600 transaction premium. This wasn't information wasn't included in the email sent, which means I can't write it off. And it makes me suspicious if there was more not shared. I'm not clear why it's worth paying a premium for their service when you can't get reasonable service when you need it. Go look at their Yelp reviews and you'll see that with these issues, I'm not alone. I'd consider another insurance company instead.
• BG

  Barbara Gill

  Jul 7, 2023
  5.0
  I have been with Allstate for decades, in three different states. The agents and all support staff have always been very responsive, very helpful, prompt, and friendly.

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