Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
My name is Rhonda Urich. I grew up on Camano Island, WA. and then moved to Pasco, WA to be closer to my family. I love being outdoors and around bodies of water. Eastern Washington is perfect for me. I met my husband and his two children in 2004, and have created our story ever since. In 2019 I received the opportunity to open my own State Farm Office in Richland, WA.I am proud to say that I built my State Farm office on three leading principles: Integrity, Customer Service, Community Leadership. We focus on you as the customer and make sure that your needs and concerns are met first. My team will sit with you, in person or on the phone, to go over what is important to you and build a plan to protect those things. Comprehensive plans can...
Location
Rhonda Urich - State Farm Insurance Agent
712 The Parkway, Richland, WA
99352, United States
Hours
Reviews
4.9
221 reviews
5 stars
215
4 stars3
3 stars0
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional service provided by the staff, particularly highlighting agents like Lexy, Valerie, and Danielle.
Knowledgeable Staff
Many reviews noted the agents' expertise and ability to explain insurance options clearly, making the process easy and stress-free for clients.
Positive Experience
Overall, customers reported great experiences, feeling valued and well-cared for during their interactions with the agency.
Community Engagement
The agency is recognized for its involvement in the community, with staff being described as caring and supportive beyond just business transactions.
Mixed Feedback
While most reviews were positive, there were a few complaints regarding responsiveness during busy periods, indicating room for improvement in customer communication.
- DDDillonNov 9, 20255.0I’m so glad I got to work with Lexy Garza from Rhonda Urich’s State Farm team. She made getting insurance surprisingly easy! Lexy was patient, upbeat, and super knowledgeable—she really took the time to make sure I understood my options. I left feeling confident and cared for. Definitely recommend her!
- IRImberli RomeroNov 9, 20255.0I had an amazing experience with Lexy at Rhonda Urich Agency. She helped me switch insurance companies and explained everything so clearly! I would definitely recommend her and the rest of the team! They took great care of me and answered every question I had!
- BCBresais CamposNov 5, 20255.0Absolutely amazing service! Lexy was nothing shor of outstanding, you can truly see she cares about helping people find the best coverage for their needs. She took the time to explain every detail and made the whole process simple and stress free. It's rare to find someone so patient and genuinely dedicated too great customer service. I feel so much more confident and supported after speaking with Lexy!
- ASAngel sandovalNov 4, 20255.0I had an excellent experience with Rhonda Urich State Farm team member Lexy Garza. She was professional, knowledgeable, and genuinely cared about finding the best coverage for my needs. Lexy took the time to explain every detail clearly and made the entire process smooth and stress-free. Her friendly attitude and quick responses made me feel valued as a customer. I highly recommend reaching out to Lexy if you’re looking for outstanding service and personalized attention.
- AGAmeiran GonzalezNov 4, 20255.0I had such a great experience with the team at Rhonda Urich State Farm! lexy Garza was incredibly professional, friendly, and went above and beyond to make sure all my questions were answered. They took the time to explain everything clearly and made the whole process smooth and stress-free. It’s rare to find such genuine customer service these days — I truly felt cared for and valued as a customer. I highly recommend this office to anyone looking for outstanding support and reliable insurance help!
Frequently Asked Questions About Rhonda Urich - State Farm Insurance Agent
What are the business hours for Rhonda Urich - State Farm Insurance Agent?
The office is open Monday through Thursday from 9:00 AM to 5:00 PM and closed on Friday, Saturday, and Sunday.
Where is Rhonda Urich - State Farm Insurance Agent located?
The office is located at 712 The Parkway, Richland, WA 99352, USA.
What types of insurance does Rhonda Urich - State Farm Insurance Agent offer?
They offer auto, home, life, and renter's insurance.
Who is Rhonda Urich and what is her approach to insurance?
Rhonda Urich is the owner of the State Farm office in Richland, WA, focusing on integrity, customer service, and community leadership to create comprehensive insurance plans tailored to individual needs.
How can I contact Rhonda Urich - State Farm Insurance Agent?
You can contact the office by phone at +1 509-392-8037.
Does Rhonda Urich - State Farm Insurance Agent have a website?
Yes, their website is https://www.ridewithrhonda.com/.
Are there dining options near Rhonda Urich - State Farm Insurance Agent?
Yes, nearby dining options include Frost Me Sweet Bistro and Bakery, OhSushi (a Japanese restaurant), Mezzo Thai, and Soi 705 (an Asian cocktail bar).
Where can I find a place to relax or socialize near the State Farm office?
Nearby spots include The Social and Wine Social wine bars, Frontier Tavern grocery and eatery, and Carol Woodruff Plaza, a public park and plaza area.
Are there any service providers nearby that I might visit along with the insurance agency?
Yes, nearby services include Elevacy Marketing (marketing agency), Fuse Coworking Space (community services), and Thrive on Counseling (mental health services).
Is there a nearby bakery or convenient food delivery service near Rhonda Urich's office?
Yes, Frost Me Sweet Bistro and Bakery is close by, along with Buddy V's Cake Slice which offers food delivery service.