Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
My name is Rhonda Urich. I grew up on Camano Island, WA. and then moved to Pasco, WA to be closer to my family. I love being outdoors and around bodies of water. Eastern Washington is perfect for me. I met my husband and his two children in 2004, and have created our story ever since. In 2019 I received the opportunity to open my own State Farm Office in Richland, WA.I am proud to say that I built my State Farm office on three leading principles: Integrity, Customer Service, Community Leadership. We focus on you as the customer and make sure that your needs and concerns are met first. My team will sit with you, in person or on the phone, to go over what is important to you and build a plan to protect those things. Comprehensive plans can...
Location
Rhonda Urich - State Farm Insurance Agent
712 The Parkway, Richland, WA
99352, United States
Hours
Reviews
4.9
226 reviews
5 stars
220
4 stars3
3 stars0
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
The team, especially agents like Lexy, Danielle, and Valerie, received high praise for their friendly, knowledgeable, and attentive service, making clients feel valued and supported.
Professionalism
Agents consistently demonstrated professionalism and expertise, effectively answering questions and providing clear explanations about policies.
Positive Experiences
Many customers reported smooth and stress-free experiences when setting up or switching insurance policies, highlighting the ease of communication and helpfulness of the staff.
Community Engagement
The agency is recognized for its involvement in the community, with staff members being described as caring and supportive beyond just business transactions.
Mixed Feedback
While most reviews are positive, there are a few mentions of poor customer service experiences, particularly regarding responsiveness during busy times.
- RRRobert4 days ago5.0Your staff is totally Radicle. Awesome customer service. I didn't wait long and Vanessa helped me. I was there for 5 minutes and insured for $84. I went to Uptown but they were to high of a rate for this Downtown guy. Best wishes and Happy 2026! Sincerely, Robert Edward Van deer Cook.
- JGJ GauJan 5, 20265.0Jamie was courteous and professional.
- EVEric VelascoDec 16, 20255.0Vanessa goes above and beyond to help. Was very knowledgeable and understanding. 10 stars if I could.
- CSCrystal SolorioDec 13, 20255.0Five stars for Vanessa! She's always so prompt and helpful. It's great to have an agent who truly cares about getting you the right coverage.
- APAudie PearsonDec 11, 20255.0Vanessa was absolutely fantastic! She made the whole process of setting up my new policy so easy and stress-free. Highly recommend!
Frequently Asked Questions About Rhonda Urich - State Farm Insurance Agent
What are the business hours for Rhonda Urich - State Farm Insurance Agent?
The office is open Monday through Thursday from 9:00 AM to 5:00 PM and closed on Friday, Saturday, and Sunday.
Where is Rhonda Urich - State Farm Insurance Agent located?
The office is located at 712 The Parkway, Richland, WA 99352, USA.
What types of insurance does Rhonda Urich - State Farm Insurance Agent offer?
They offer auto, home, life, and renter's insurance.
Who is Rhonda Urich and what is her approach to insurance?
Rhonda Urich is the owner of the State Farm office in Richland, WA, focusing on integrity, customer service, and community leadership to create comprehensive insurance plans tailored to individual needs.
How can I contact Rhonda Urich - State Farm Insurance Agent?
You can contact the office by phone at +1 509-392-8037.
Does Rhonda Urich - State Farm Insurance Agent have a website?
Yes, their website is https://www.ridewithrhonda.com/.
Are there dining options near Rhonda Urich - State Farm Insurance Agent?
Yes, nearby dining options include Frost Me Sweet Bistro and Bakery, OhSushi (a Japanese restaurant), Mezzo Thai, and Soi 705 (an Asian cocktail bar).
Where can I find a place to relax or socialize near the State Farm office?
Nearby spots include The Social and Wine Social wine bars, Frontier Tavern grocery and eatery, and Carol Woodruff Plaza, a public park and plaza area.
Are there any service providers nearby that I might visit along with the insurance agency?
Yes, nearby services include Elevacy Marketing (marketing agency), Fuse Coworking Space (community services), and Thrive on Counseling (mental health services).
Is there a nearby bakery or convenient food delivery service near Rhonda Urich's office?
Yes, Frost Me Sweet Bistro and Bakery is close by, along with Buddy V's Cake Slice which offers food delivery service.