Business Details
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WA-118658 State Farm's Mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible seatingAvailable
Location
Gerry Moody - State Farm Insurance Agent
3906 9th St SW, Puyallup, WA
98373, United States
Hours
Reviews
4.8
162 reviews
5 stars
150
4 stars
5
3 stars1
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly agents like Sesar, Stephanie, and Heather, received high praise for their friendliness, responsiveness, and willingness to help customers with their insurance needs.
Knowledgeable Staff
Many reviews highlighted the agents' expertise and ability to explain insurance policies clearly, making the process easier for clients.
Long-term Relationships
Several customers mentioned their long-standing relationships with the agency, expressing loyalty and satisfaction over many years.
Mixed Experiences
While most feedback was positive, some customers reported issues with claims processing and communication, indicating room for improvement in these areas.
Bilingual Support
The availability of Spanish-speaking agents was appreciated by customers, enhancing accessibility and comfort for a diverse clientele.
- APAlejandro PerdomoNov 6, 20255.0Exelente experiencia con Alan Vera
- LRLeigh RyanOct 28, 20255.0Heather at Gerry Moody's State Farm office has always taken good care of me and my business affairs. Such a delight to have someone knowledgeable and efficient helping me. In addition, I have had the pleasure to have several insurances through Gerry's office and I've never had a problem that couldn't be solved easily, no matter the situation. Also, Gerry is one of the sweetest guys I know and have been blessed to know him and his wife a little more that just my insurance guy. Highly recommend using Gerry and Heather for your insurance needs.
- CZCassie ZitarrosaOct 24, 20255.0Stephanie is always so helpful and reliable! She’s honest and easy to work with. Anytime I have a question about coverage or need a quote, she’s quick to respond and explains everything clearly
- DWdaniel WOct 16, 20255.0I have been working with Gerry Moody for years now. The staff has always taken care of me and my family, making sure that we are totally protected. my wife was in an accident today they where more then helpful with telling me how to get a rental car and what i should do for the repair. Kathy in that office has gone above and beyond.
- SCSue ChoiOct 15, 20255.0Had the pleasure of having Heather as our insurance agent for a few years now. We've just had auto insurance with them and when we bought our first house back in August 2024, we asked around to a few places for home insurance quotes. Heather gave us the most competitive quote and honestly made the process so quick and easy we laughed about why we didn't ask her first. Would 100% recommend Gerry Moody's office for insurance services. Communication is quick, informative, and friendly. Ask for Heather.
Frequently Asked Questions About Gerry Moody - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Is there a cost to get an insurance quote online from Gerry Moody - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Gerry Moody offers free quotes.
What payment methods are accepted at Gerry Moody - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link to log into your account with your User ID and password to access your billing and payment details.
What services does the State Farm mobile app offer?
The app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover through this insurance agency?
It typically covers towing to the nearest repair facility, delivery of fuel, oil, battery, or tires, locksmith services for an hour, and mechanical labor for select services.
What are the operating hours of Gerry Moody - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays like Thanksgiving, Christmas, and New Year's Day.
Does Gerry Moody offer wheelchair accessible seating and onsite services?
Yes, the agency has wheelchair accessible seating and offers onsite services.
Are online appointments available for this State Farm Insurance Agent?
Yes, online appointments are offered, though appointments are not required.
What nearby dental offices might a customer want to visit before or after seeing Gerry Moody?
Nearby dental offices include Ehlen Jack E DDS, Ormiston Orthodontics, Dr. Jonathan Ormiston, Orthodontic Excellence, Kid's Choice Dental, Avenue Dental Care, and Jeff Nerio DDS, MS, PS, Inc.
How can nearby real estate agents complement a visit to Gerry Moody - State Farm Insurance Agent?
Nearby real estate agents like Jonathan Watson, Lorraine Gakin, and the Gateway Real Estate team can assist customers with property needs, complementing insurance services from Gerry Moody.
What nearby stores could a customer explore after visiting the insurance agency?
Customers can visit nearby stores such as Heimdall Shoes for footwear shopping.