Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
WA-777064
To Serve Bothell, Kenmore, Kirkland, Woodinville, Lynnwood with high quality service and ideal insurance quotes. We set our State Farm customers needs first. Feel free to shoot me a call or text personally. We look forward to serving you and your needs!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Chris Jones - State Farm Insurance Agent
6522 NE Bothell Way, Kenmore, WA
98028, United States
Hours
Reviews
4.9
569 reviews
5 stars
546
4 stars8
3 stars3
2 stars1
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are frequently praised for their professionalism, responsiveness, and willingness to help clients with their insurance needs.
Agent Performance
Yusheng, Gaby, Noame, and Chris are highlighted as standout agents who provide exceptional service and support.
Communication
Customers appreciate the clear explanations and thorough communication from agents, making complex insurance details easier to understand.
Overall Satisfaction
Many long-term customers express high satisfaction with the service received, often recommending the agency to others.
Issues with Service
A few customers reported issues with policy cancellations and refunds, indicating some inconsistency in service quality.
- BMBarb Morris1 day ago5.0Luke was so very helpful. It was the first time an agent gave me such good information that I could use with other insurance offers! Thanks to his good information I found State Farm was my best choice. I would recommend this agent to anyone looking for home and or auto insurance. Thank you Luke.
- AHAlex Hong3 days ago5.0Great experience working with Noame. Noame made switching my insurance to my new car incredibly easy and low effort. Noame was fast, responsive, and handled everything with care. Noame was able to answer all my questions and I really appreciated how smooth the whole process went. I would highly recommend, if you need someone to be responsive and quick ask for Noame.
- JWJimmy Wong3 days ago5.0I recently switched my auto insurance from Progressive to State Farm, and I had the pleasure of working with Noame Guzman. She was incredibly helpful throughout the entire process. Noame took the time to explain everything in detail, answered all my questions, and made sure I understood my options. Thanks to her, I was able to get a great deal that fit exactly what I needed. I truly appreciate her professionalism, patience, and excellent customer service. Highly recommend working with Noame!
- DZDeli Zhang3 days ago5.0Gaby and Wendy provided excellent customer service. They are responsive and caring. The price and coverage is super competitive among other insurance companies.
- THTara Hathaway4 days ago5.0Luke LeBoeuf was great to work with. He explained things about policies, followed up, answered questions and most of all wasn’t pushy about it. He was very easy to communicate with as he was professional yet friendly and open enough that I felt comfortable and confident in our transaction.
Frequently Asked Questions About Chris Jones - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Chris Jones - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Chris Jones - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login, where you can view your billing and payment info.
What services are offered by Chris Jones - State Farm Insurance Agent?
They offer Auto, Homeowners, Life, Renters, Business, Motorcycle, Property, Boat, and Pet Insurance along with financial services.
What are the office hours for Chris Jones - State Farm Insurance Agent?
Monday to Friday from 9:00 AM to 6:00 PM, Saturday 10:00 AM to 1:00 PM, and closed on Sundays and major holidays.
Does Chris Jones - State Farm Insurance Agent provide wheelchair accessible facilities?
Yes, the office has wheelchair accessible entrance and parking, and free onsite parking is available.
Can customers book appointments online at this agency?
Yes, online appointments are offered but appointments are not required to visit.
Which nearby places can customers visit after their appointment at Chris Jones - State Farm Insurance Agent?
Customers can visit nearby spots such as Zeka Salon & Spa for beauty treatments, Ikiiki Sushi or Toma Sushi Restaurant for dining, and Kenmore Library for community resources.
Where can I find a nearby coffee shop around Chris Jones - State Farm Insurance Agent?
Nearby coffee shops include Tully's Coffee and Dolce Vita Espresso, perfect for grabbing a drink before or after your visit.
If I need automotive services near Chris Jones - State Farm Insurance Agent, where should I go?
Nearby options include Jiffy Lube for automotive maintenance and Erickson Family Auto for vehicle services.