WA-777064 At Chris Jones State Farm Insurance in Bothell/Kenmore, our mission is to provide reliable, personalized insurance options to meet the unique needs of our customers. We are committed to being a dependable resource and partner, delivering exceptional service built on reliability, integrity, and professionalism.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Free parking lotAvailable
On-site parkingAvailable
Wheelchair accessible entranceAvailable
Location
Certified by Chris Jones - State Farm Insurance Agent • Apr 05, 2026
Certified by Chris Jones - State Farm Insurance Agent • Apr 05, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday10:00 AM - 1:00 PM
SundayClosed
5/25/20269:00 AM - 6:00 PM
7/3/20269:00 AM - 6:00 PM
9/7/20269:00 AM - 6:00 PM
11/26/20269:00 AM - 6:00 PM
12/25/20269:00 AM - 6:00 PM
1/1/20279:00 AM - 6:00 PM
Reviews
4.9
632 reviews
5 stars
607
4 stars
10
3 stars3
2 stars1
1 star
11
KM
KENNETH MELENDEZ
2 days ago
5.0
I've been working with Luke for almost 2 years, fantastic! No pressure. Easy quotes. Definitely would recommend.
MB
Melissa Bennett
2 days ago
5.0
Insurance can be a daunting task, especially now a days! I am so grateful for Gaby’s patience and cheerful demeanor through my numerous questions and changes to my policies. Her guidance is appreciated when I need clarification on what should we do next!
CM
Chiq May
Apr 1, 2026
5.0
I recently cancelled my insurance with this company but only because I found slightly cheaper rates. I didn't cancel in time to stop the charge from hitting my account. I reached out to the office for a refund and Gabby was excellent in responding. She answered my emails and questions promptly. Reached out to underwriting to help facilitate that refund. Kept me updated on when to expect that department to reach out to me. Great customer service Gabby!
KO
Kelly O'Zey
Mar 31, 2026
5.0
Morgan was excellent! He clearly explained everything, answered all of my questions, and made the entire experience smooth and stress-free.
LC
Lan cradle
Mar 30, 2026
5.0
Noame Guzman was so kind and helpful for my auto insurance transferring. Gave me the estimate and new insurance card within an hour. Great job!
Frequently Asked Questions About Chris Jones - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Chris Jones - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Chris Jones - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login, where you can view your billing and payment info.
What services are offered by Chris Jones - State Farm Insurance Agent?
They offer Auto, Homeowners, Life, Renters, Business, Motorcycle, Property, Boat, and Pet Insurance along with financial services.
What are the office hours for Chris Jones - State Farm Insurance Agent?
Monday to Friday from 9:00 AM to 6:00 PM, Saturday 10:00 AM to 1:00 PM, and closed on Sundays and major holidays.
Does Chris Jones - State Farm Insurance Agent provide wheelchair accessible facilities?
Yes, the office has wheelchair accessible entrance and parking, and free onsite parking is available.
Can customers book appointments online at this agency?
Yes, online appointments are offered but appointments are not required to visit.
Which nearby places can customers visit after their appointment at Chris Jones - State Farm Insurance Agent?
Customers can visit nearby spots such as Zeka Salon & Spa for beauty treatments, Ikiiki Sushi or Toma Sushi Restaurant for dining, and Kenmore Library for community resources.
Where can I find a nearby coffee shop around Chris Jones - State Farm Insurance Agent?
Nearby coffee shops include Tully's Coffee and Dolce Vita Espresso, perfect for grabbing a drink before or after your visit.
If I need automotive services near Chris Jones - State Farm Insurance Agent, where should I go?
Nearby options include Jiffy Lube for automotive maintenance and Erickson Family Auto for vehicle services.
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