CA License #: 4044645 Everyone has different needs and it's our number one priority to help you get where you need to be. Whether you are renting an apartment, buying your first home or you happen to own a business, we are your one-stop shop for all things insurance. We specialize in commercial insurance but offer everything to fit your needs. Give us a call or come meet us today!
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by Farmers Insurance - Austin Carter • Apr 12, 2026
Certified by Farmers Insurance - Austin Carter • Apr 12, 2026
Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
SaturdayClosed
SundayClosed
5/25/20268:30 AM - 5:30 PM
7/3/20268:30 AM - 5:30 PM
9/7/20268:30 AM - 5:30 PM
11/26/20268:30 AM - 5:30 PM
12/25/20268:30 AM - 5:30 PM
1/1/20278:30 AM - 5:30 PM
Reviews
5.0
182 reviews
5 stars
182
4 stars0
3 stars0
2 stars0
1 star0
KL
katari lester
Mar 28, 2026
5.0
The girl name Laura was really friendly and helpful. Even on the phone you can already knew she was very nice. They all acknowledged us as soon as we entered. Even the two brothers as the boss of the company greeted us by coming to the room where we were in sitting with Laura just to say hi.
Laura really explained everything so well.
JL
Jessie Lee
Mar 23, 2026
5.0
Huge shout-out to Traci Yeley at Farmers Insurance, and to the Carter group. This is the BEST Farmers Insurance team we've interacted with. Traci assisted us as we navigated back and forth between Oregon and Washington and was incredibly patient ... just the type of person I want to interact with! We would've remained with Traci and the Carter group, but we relocated to the southeast. In reflecting back and needing new coverage locally, we can say that Traci's assistance was truly fantastic! Thanks, Traci!
CD
Curt Delp
Mar 13, 2026
5.0
My experience with Carter agency was very smooth and relaxing. Laura Perry was a class act. She was professional and personable to the best ever. Try them and see for yourself. I was impressed by her attitude and dedication.
JM
JJ Masiwemai
Mar 13, 2026
5.0
Grant and the team at Farmers were great to work with when renewing our business insurance. They also set us up with a home, auto, and life bundle that saved us more than our previous policy.
SA
Steve Angell
Feb 20, 2026
5.0
After searching for insurance over and over thru every possible app, website and company for a reasonable priced insurance I came across Dan from Carter's Insurance. He worked with me over two days to lock in the best possible rates no matter how many changes and curve balls it threw at him. Greatly appreciated some actual customer service.
Frequently Asked Questions About Farmers Insurance - Austin Carter
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
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