Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
WA-1186434 Helping the community with auto and homeowners insurance needs of the Federal Way, Auburn, Sumner, Kent, Renton, Puyallup, Tacoma, University Place and SE Seattle area. Providing quality insurance services while recognizing customer needs for auto, home, life and health. Please call us today and we will offer you excellent customer service and help you with your insurance needs.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Yolanda Santana Harris - State Farm Insurance Agent
1066 S 320th Street Bldg K, Federal Way, WA
98003, United States
Hours
Reviews
4.9
679 reviews
5 stars
667
4 stars1
3 stars1
2 stars1
1 star9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents like Amber, Kelli, and Yolanda received high praise for their professionalism, responsiveness, and helpfulness, with many customers expressing satisfaction with their assistance.
Knowledgeable Staff
Customers frequently noted the agents' expertise and ability to explain insurance options clearly, making the process easier and more understandable.
Mixed Experiences
While many reviews were positive, there were a few negative comments regarding specific agents, indicating inconsistency in customer experiences.
Bilingual Support
Several customers appreciated the availability of bilingual agents, which enhanced their understanding and comfort during the insurance process.
- TPThomas Phillips1 day ago5.0Thank you Yolanda for helping me with my home, auto and medical supplement. You made it easy and you were very nice.
- AJAlex JimenezJan 16, 20265.0Stephanie Garrison, very kind and friendly agent. She got me a quote on my home and 3Cars insurance bundle she saved me over $1000 dollars compared to my Other insurance I had That same day. Thank you, Stephanie!! P.S. if you guys want some Great insurance, I suggest give Stephanie a call. She’s out of the Federal Way office?
- SMSamim ModaberJan 9, 20265.0Yolanda was extremely helpful. Although we didnt sign up, we will be back. She explained everything to me.
- KSKevin SimoskevitzJan 9, 20265.0Yolanda is and has always been a great help! always great to talk to, and very clear with information :)
- RBRaydeane BouchardJan 9, 20265.0I am with State Farm only because of the service and attentiveness I receive from Amber. Not because State Farm rates are good. Not because State Farm is fair in dealing with claims, and not because of Yolanda Harris. Amber is incredibly attentive to all of my needs. She consistently goes out of her way to help. She is always available, and truly takes the time to make certain my questions are answered. She knows me by name and makes me feel valued and special as a client. Amber is truly a kind person, It’s rare these days, to find that level of personal care and professionalism.
Frequently Asked Questions About Yolanda Santana Harris - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Yolanda Santana Harris - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent for questions about bills, payments, or Renewal Coverage Offers. Your agent's contact details are on the bill's details page.
What services are available through the State Farm mobile app?
The app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover under Yolanda Santana Harris - State Farm Insurance?
It covers towing to the nearest repair facility, delivery of gas, oil, battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the business hours for Yolanda Santana Harris - State Farm Insurance Agent?
Monday to Thursday: 9:00 AM - 5:30 PM; Friday: 9:00 AM - 5:00 PM; Closed on weekends and major holidays.
Which languages are spoken at Yolanda Santana Harris - State Farm Insurance Agent?
English, Spanish, Romanian, and Russian are spoken to assist diverse clients.
What payment methods does Yolanda Santana Harris - State Farm Insurance Agent accept?
Cash, American Express, Discover, Mastercard, and Visa are accepted.
Is the office at 1066 S 320th Street accessible for people with disabilities?
Yes, the office has wheelchair-accessible entrance, parking, seating, and restrooms.
Are appointments required to visit Yolanda Santana Harris - State Farm Insurance Agent?
No, appointments are not required, but online appointments are available for convenience.
What nearby places are close to Yolanda Santana Harris - State Farm Insurance Agent that clients might visit?
Nearby places include Uptown Square Early Learning Center, Pinot's Palette arts venue, and the nearby Onit Cafe, where clients can enjoy coffee before or after their visit.
How can nearby amenities like Uptown Square Apartments benefit clients visiting the insurance agency?
Clients visiting Yolanda Santana Harris - State Farm Insurance can find convenient accommodation and real estate services at Uptown Square Apartments nearby.
Are there healthcare options near Yolanda Santana Harris - State Farm Insurance Agent for clients?
Yes, Prudent Medical Providers urgent care and Federal Way Pediatric Dentistry are nearby, helpful if clients need medical or dental services after visiting the agency.