WA-895191
The mission of the Jean Wall State Farm office is to provide Seattle, Kent, Bellevue, Mercer Island and surrounding King County with reliable insurance coverage they can count on! Our bilingual office can help customers with their auto insurance, homeowners insurance, renters insurance, life insurance, business insurance, and much more. Stop in and meet with our experienced insurance team to stay covered today!
Customers consistently praised the responsiveness, helpfulness, and professionalism of the staff, particularly highlighting agents like Alexa, Kate, and Mitchell.
Coverage Options
Many reviews noted the agency's thorough coverage reviews and the ability to find suitable insurance options tailored to individual needs.
Communication
The agency was frequently commended for clear and timely communication, making the insurance process easier for clients.
Expertise
Customers appreciated the knowledgeable staff who provided valuable insights and guidance on insurance policies and claims.
Overall Satisfaction
Overall, clients expressed high satisfaction with their experiences, often recommending the agency to others.
JN
Jamie Nesterenko
3 days ago
5.0
Alexa was a pleasure to speak with, she quickly and effectively presented my options for coverage and I now have a better insurance policy for less than I was paying before thanks to her.
MD
Mike Dalton
Dec 31, 2025
5.0
Not only have I worked with Jean, and sent referrals to her office, but I also know Jean on a personal level. Every person I’ve referred to them has been ecstatic about the easy to follow service, and the rates offered. If you’re looking for a long term relationship with an insurance agency you can trust, look no further. I’m confident that Jean and her team at Jean Wall State Farm are the solution you’ve been looking for.
JL
Jodi Longley
Dec 31, 2025
5.0
Jean and her team are amazing at listening to what their clients need and supplying the best coverages needed. When shopping the rates were better and the service was outstanding.
AM
Andrea Marziano
Dec 31, 2025
5.0
Do you want the personal touch of an insurance agent who really listens? Jean and her team are all caring people who actually answer their phones and are ready to help! Give them a call to discuss your options with them. The personal service makes all the difference.
BA
Brooke Ashley
Dec 29, 2025
5.0
Jean Wall and her team at State Farm were wonderful to work with. They helped me save money, gave me real clarity around my coverage, and finally helped me get life insurance in place. They truly look out for your best interest and are very responsive. The complimentary policy review alone is worth it. I learned so much and feel much more confident in my coverage.
Frequently Asked Questions About Jean Wall - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at Jean Wall - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
What types of insurance does Jean Wall - State Farm Insurance Agent offer?
They offer auto, homeowners, renters, life, motorcycle, property, boat, pet, and business insurance.
What are the office hours for Jean Wall - State Farm Insurance Agent?
The office is open Monday to Friday from 8:30 AM to 5:30 PM and closed on Saturdays, Sundays, and major holidays.
Is the Jean Wall State Farm office wheelchair accessible?
Yes, the office has wheelchair accessible entrance, seating, and restrooms.
Can I manage my insurance policy and file claims using a mobile app?
Yes, the State Farm mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
Which nearby places can I visit for beauty services before or after visiting the insurance office?
You can visit nearby beauty salons such as ElwoodLash, Retro Glow Beauty Co, Purity Nails & Spa, Comfort Nail Spa, or THE SHOP for hair and nail services.
What nearby dining options are available near Jean Wall - State Farm Insurance Agent?
Nearby dining options include Panda Express for Chinese fast food, Chick-fil-A for chicken meals, Taco Bell / KFC for Mexican and fast food, Nikki's Restaurant and Lounge, and Gyros House Mediterranean Cuisine.
Are there any medical or wellness centers near Jean Wall State Farm Insurance?
Yes, nearby wellness and medical centers include Acupuncture Center of Covington, Neurosolution Center, Dr. Glenn Buchanan (chiropractor and massage), Foothills Behavior Specialists, and several dental clinics like Covington Signature Dentistry and Sunrise Dental.