WA-1232995 The Doug Klein State Farm Insurance team provides the Auburn and surrounding communities with a better insurance experience. We provide you with a full lineup of insurance products including but not limited to Auto Insurance, Homeowners Insurance, Renters Insurance, and Life Insurance information you need to manage risk, recover from adversity, and plan for your future. Through our exemplary integrity, professionalism, consultative guidance, and community involvement we aim to be a pillar in the King and Pierce County communities today, and for many years to come.
Jackie, Sarah, and Mary received numerous commendations for their helpfulness, professionalism, and ability to find the best insurance rates for clients.
Customer Service
Overall, customers praised the friendly and efficient service provided by the staff, highlighting their responsiveness and willingness to assist.
Bilingual Support
Several reviews noted the positive impact of bilingual agents, particularly Jackie and Mary, in assisting Spanish-speaking clients.
Recommendations
Many customers expressed strong recommendations for the agency and specific agents, indicating high satisfaction with their experiences.
DS
david sanchez
Dec 18, 2025
5.0
Shout out to Jackie! If you need insurance for your car call her!!
AB
Alfredo baksket
Dec 11, 2025
5.0
Para aseguranza llamen aquí y pregunten por Jacki
BS
Blake Shelafoe
Dec 11, 2025
5.0
Jackie you helped ten folds. So thankful.
OB
Omar Brito
Dec 11, 2025
5.0
Jackie!!! Definitely come get insurance with her at State Farm!! Best of the best.
MF
Maria Funes
Dec 9, 2025
5.0
State Farm is a great place in Jacki is the best at 100% recommend this place in State Farm. Thank you for everything and it’s a good price. They take care of everything and they are really fast.
Frequently Asked Questions About Doug Klein - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Doug Klein - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments, or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What insurance products are available at Doug Klein - State Farm Insurance Agent?
We offer a full lineup of insurance products including Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours for Doug Klein - State Farm Insurance Agent?
Our office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Can I manage my insurance accounts using a mobile app?
Yes, the mobile app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
Is the Doug Klein State Farm office wheelchair accessible?
Yes, we have wheelchair accessible entrances, seating, and restrooms to ensure accessibility for all clients.
What payment methods are accepted at Doug Klein - State Farm Insurance Agent?
We accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Are appointments required to visit Doug Klein - State Farm Insurance Agent?
No, appointments are not required, but we do offer online appointment scheduling for your convenience.
What nearby restaurants can I visit before or after meeting with Doug Klein - State Farm Insurance Agent?
Nearby dining options include Subway, Yvette's 237 Kitchen (African cuisine), and Euro Food & Deli for a variety of meal choices to enjoy around your visit.
Are there nearby automotive services if I need vehicle maintenance near Doug Klein - State Farm Insurance Agent?
Yes, nearby automotive services include Dent Pro, Hammer Auto Brokers, Alex Detailing Studio, Sound Auto Land, Dave's Valley Auto Clinic, Gary's Point S Tire And Auto Service, and Rivian Service Center.
What local transportation options are near Doug Klein - State Farm Insurance Agent to help me reach the office?
The Car zone Auburn train station provides nearby transportation access to conveniently reach our office in Auburn.