Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
WA-744629 Serving the auto and homeowners insurance needs of the Federal Way, Auburn, Sumner, Renton, Puyallup, Tacoma and SE Seattle area. Providing quality insurance services while recognizing customer needs for auto, home, life, health and financial services products. Our team strives to provide quality and friendly customer service. Call our team today for an insurance quote!
Location
Brian Harris - State Farm Insurance Agent
515 M St NE, Auburn, WA
98002, United States
Hours
Reviews
4.9
250 reviews
5 stars
244
4 stars1
3 stars0
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Multiple reviews highlight exceptional service from agents like Nielka, Kelli, and Stephanie, who are described as friendly, knowledgeable, and attentive.
Agent Recommendations
Customers frequently recommend agents, particularly Nielka and Stephanie, for their professionalism and ability to explain insurance options clearly.
Bilingual Support
Nielka's ability to assist Spanish-speaking clients is noted positively, making communication easier for those who prefer Spanish.
Mixed Experiences
While many reviews are positive, there are a few negative experiences regarding responsiveness and trustworthiness, particularly with one agent.
Overall Satisfaction
The majority of customers express high satisfaction with their insurance experience, citing ease of process and helpfulness of staff.
- TJTony Johnson4 days ago5.0Kelli was totally awesome and went above and beyond to help me with my renter's insurance questions. 10 out of 10 would call when confused again.
- SMSLS (MtnBikeRider)Nov 17, 20255.0I’ve been working with Tia for over 10 years now, and she continues to be the person I trust with everything — home, vehicle, business, life insurance, and more. She’s incredibly easy to work with, always communicative, and consistently gives competitive quotes without any hassle. Tia has been my main point of contact for a decade because she genuinely delivers. She’s reliable, knowledgeable, and makes every part of the insurance process simple and stress-free. I’ve referred countless friends, family members, and clients to her over the years, and every single one of them has had the same great experience. If you need an insurance agent who actually shows up for you, Tia is the one. Highly recommend.
- AHAdriana HerreraNov 12, 20255.0Nielka es un exelente agente , me siento super comoda con ella , es muy amable y amigable . 10/10 super recommendable.
- OPOvidio PerezNov 7, 20255.0Vine a la original buscando ayuda para mi reclamo, Nielka me ayudo y oriento sobre que hacer. Muy amigable; excelente servicio
- JSjorge sandovalOct 24, 20255.0I want to express my gratitude to Nielka Reyes for her excellent service and dedication. She is always kind, attentive, and willing to help with any questions or concerns. I really appreciate being able to speak with her in Spanish — it makes everything so much easier when solving issues related to my insurance. You can tell she truly cares about her clients and does her job with passion and commitment. For me, Nielka deserves the highest number of stars, because she’s not only a great professional but also a wonderful person.
Frequently Asked Questions About Brian Harris - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an online insurance quote at Brian Harris - State Farm Insurance Agent?
No, online quotes are free at Brian Harris - State Farm Insurance Agent.
What payment methods are accepted at Brian Harris - State Farm Insurance Agent?
They accept cash and major credit cards such as Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your billing and payment info through the Digital Pay Payment Center by logging in with your User ID and password.
What services does Brian Harris - State Farm Insurance Agent provide?
They offer auto, homeowners, life, renters, motorcycle, property, boat, pet, and business insurance along with financial services.
What are the business hours for Brian Harris - State Farm Insurance Agent?
Open Monday to Thursday from 9:00 AM to 5:30 PM, Friday till 5:00 PM, closed on weekends and major holidays.
Can I manage my insurance policy through the State Farm mobile app?
Yes, the app lets you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
Is it possible to purchase an insurance policy online?
Typically yes, at the end of the quote process you can purchase online, or you can contact your agent or Customer Care if not.
What parks are near Brian Harris - State Farm Insurance Agent for a relaxing outing?
Falmer Field, Frank Fulmer Park, and Indian Tom Park are nearby parks where customers can enjoy outdoor activities before or after their visit.
Where can I find dental care near Brian Harris - State Farm Insurance Agent?
Nearby dental options include M Street Dental Center, John B Carpenter DDS, Jeffrey Matson, Michael J Long DDS, and TruDental of Auburn Surgical Center.
Are there any nearby financial or insurance services customers can visit along with Brian Harris - State Farm Insurance Agent?
Yes, Edward Jones financial advising and Elena Houle Medicare Solutions and Insurance Services are nearby for additional insurance and financial needs.