VT-3236770 Being Vermont and Northern New York's first choice for insurance and financial services. By being customer focused, acting with integrity, and providing a simple personalized experience. ~
Customers consistently praised the friendly, knowledgeable, and responsive service provided by the agents, particularly Kia and Nicole.
Efficiency
Many reviews highlighted the quick and efficient handling of insurance needs, including quotes and policy changes.
Professionalism
The team was frequently described as professional and courteous, making the insurance process easy and stress-free.
Value
Several customers noted competitive rates and significant savings compared to other insurance providers.
CH
Carrie Hurlburt
Dec 17, 2025
5.0
Great customer service, always there to answer all my insurance needs.
LE
Lauren Erickson
Dec 13, 2025
5.0
We have had an excellent experience since switching to Nicole Hibbard’s office. We had actually left State Farm because of another agent, but wanted to come back for the coverage. Since we have, this office has been responsive, friendly, courteous and so very helpful. We recommend them highly!
LM
Lynn Mcdonald
Dec 13, 2025
5.0
Really wonderful agents that made the claims process so painful free
. Kia and Russel walked us through the process of filing a claim and set up the car rental for us! A plus plus
Thank ypu
KM
Karen Martin
Dec 11, 2025
5.0
We are in Florida for 5 months. I needed to put my car on comp only. I was able to contact Nicole on Line and complete the process. She was able to set up a payment on line. She was very professional and knowledgeable.
BE
Brad Eldred
Dec 9, 2025
5.0
Nicole was proactive and thorough in assisting me with selection of my 2026 Medicare Medigap coverage as well as in working with my wife and me regarding renewals of our auto and homeowner insurance policies. She had reviewed our current policies and was ready to discuss potential options/changes wotj is at our "phone" meeting today. She has my highest possible recommendation for anyone who wants an agent who cares about her clients and who helps them in the selection insurances of various types to meet a variety of insurance needs.
Frequently Asked Questions About Nicole Hibbard - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online with Nicole Hibbard - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at Nicole Hibbard - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on our website to log in with your User ID and password to access your billing and payment details.
Who should I contact if I have questions about billing or payments?
Please contact your agent using the phone number or email found on your bill's details page for questions about bills, payments, or Renewal Coverage Offers.
What services does the State Farm mobile app provide?
The mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are the business hours for Nicole Hibbard - State Farm Insurance Agent in Williston, VT?
We are open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays as well as on major holidays such as November 27th, December 25th, and January 1st.
Can I change my insurance coverage online with Nicole Hibbard - State Farm Insurance Agent?
Yes, you can request coverage changes online, which will then be forwarded to your agent for processing.
What nearby places can I visit around 25 Bishop Ave, Williston while visiting Nicole Hibbard - State Farm Insurance Agent?
Nearby you can visit local spots such as Starbucks for coffee, Panera Bread for cafe treats, and Bliss Bee for American-style burgers, perfect for grabbing a meal before or after your insurance visit.
Are there health and medical facilities near Nicole Hibbard - State Farm Insurance Agent?
Yes, close by are facilities like Williston Bristol Park Dental, Aspen Dental, and ClearChoiceMD Urgent Care, making it convenient if you need health services during your visit.
What services are available nearby for shipping and postal needs?
The UPS Access Point location near our office offers courier and delivery services, which can be helpful for your mailing and shipping needs.