VT-3162807 At Jerry Farnum State Farm, we pride ourselves in providing personalized service that fits your needs. We do everything with integrity first and look to become your partner in both your financial products and insurance needs throughout your life. Always remember, here at Jerry Farnum State Farm we believe that we should help you insure from what can go wrong so you can invest in what can go right.
Customers consistently praised the exceptional customer service, highlighting the friendly, knowledgeable, and responsive staff.
Professionalism
The team is noted for their professionalism and ability to handle inquiries and claims efficiently.
Personal Touch
Many reviews emphasized the personal connection and care provided by the agents, making clients feel valued and understood.
Ease of Process
Clients appreciated the smooth and straightforward process for obtaining and managing insurance policies.
Value for Money
Several customers mentioned competitive pricing and significant savings compared to other insurance providers.
SH
Steven Horsky
5 days ago
5.0
My go to for any and all my insurance needs.
WW
Walter
Sep 5, 2025
5.0
I just switched from AAA and Angie was great to work with. I was also adding a brand new upper end electric vehicle (Rivian). Angie made the process simple and stress free.
MG
Mike Grossmann
Aug 29, 2025
5.0
Jerry always stays in touch and makes sure everything is going smoothly. No complaints!
KB
kyle bingham
Aug 4, 2025
5.0
Great people easy to work with always there for you!!
DB
Darcy Bates
Dec 3, 2022
5.0
Jerry’s whole team is amazing! They recently helped us with a total loss claim, rental car, and quick needs for new replacement vehicle insurance. They went the extra mile to speak with claims to follow up and get clarifications for us. Thank you Jerry and team for making this very stressful event as smooth as possible!
Frequently Asked Questions About Jerry Farnum - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I need to pay for an insurance quote online at Jerry Farnum - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted by Jerry Farnum - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to log in with your User ID and password to view your billing and payment information.
Who should I contact if I have questions about billing or payment?
Please contact your agent; their phone number and email are available on the details page of your bill.
What are the office hours for Jerry Farnum - State Farm Insurance Agent?
The office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Jerry Farnum - State Farm Insurance Agent offer emergency roadside services?
Yes, Emergency Roadside Service covers towing, fuel delivery, locksmith services, and mechanical labor for select services.
Can I save my insurance quote to complete later?
Yes, you can save your quote and receive an email with a link to continue the application process at your convenience.
Are there nearby places to grab a meal before or after visiting Jerry Farnum - State Farm Insurance Agent?
Yes, nearby options include Maebelline's, a breakfast and brunch cafe, and Oriental Palace, an Asian restaurant, offering great dining choices.
What local services are close to Jerry Farnum - State Farm Insurance Agent that could assist in transportation or auto needs?
Nearby services include O'Reilly Auto Parts and Bond Auto Parts for automotive supplies, and HMD Services offers taxi transportation.
Are there community or financial institutions near Jerry Farnum - State Farm Insurance Agent that customers might find useful?
Yes, 802 Credit Union is nearby for banking needs and Springfield Community Center and Springfield Senior Center offer local community services.