VT-3152658 My mission is to be my State Farm customer's professional risk manager. I always act in their interest. I work hard to understand their needs and only present products that meet their need and budget.
Customers consistently praised the friendly, helpful, and knowledgeable staff, particularly highlighting Diane Roy for her exceptional service.
Efficiency
Many reviews noted the quick response times and efficient handling of insurance needs, making processes like policy changes and claims seamless.
Local Advantage
Clients appreciated the local presence of the agency, which allowed for easier communication and personalized service compared to larger companies.
Professionalism
The team was frequently described as professional and thorough, providing clear explanations and guidance throughout the insurance process.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, often recommending the agency to others for its excellent service and competitive pricing.
MW
Marie Winchester
3 days ago
5.0
Dianne was very helpful and a pleasure to work with.
AB
Alesha Braithwaite
Nov 6, 2025
5.0
Diane Roy at the Lyndonville State Farm continues to excel at serving our insurance needs in Vermont.
MS
Mike Stevens
Nov 3, 2025
5.0
Diane Roy is very helpful!
AS
AF Stowell
Oct 30, 2025
5.0
We are recent customers of State Farm and the difference between what we have had before and this agency is night and day. Diane, and everyone at this agency has made the transition from the old to the new seamless. The added benefit is they are
local, no more spending hours on phone trees trying to get answers. Thank you!
PR
Patrick Ross
Oct 28, 2025
5.0
Both Diane and Brett are so easy to work with. When I call I don't have to wait on the phone for more than a minute to be able to speak to someone who is clear, concise, articulate, and knowledgeable. I highly recommend using State farm insurance out of st. Johnsbury, Vermont.
Frequently Asked Questions About Brett Gale - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. Brett Gale offers free quotes!
What payment methods does Brett Gale - State Farm Insurance Agent accept?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
What are the office hours for Brett Gale - State Farm Insurance Agent?
The office is open Monday through Friday from 9 AM to 5 PM and closed on weekends and major holidays like Thanksgiving and Christmas.
Can I manage my insurance account online?
Yes, you can access your billing and payment information online using the Digital Pay Payment Center with your User ID and password.
What services are available on the State Farm mobile app?
The app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
Does Brett Gale - State Farm Insurance Agent require an appointment?
No, appointments are not required, but they do offer online appointments and have onsite parking.
What types of insurance does Brett Gale provide?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
How can nearby businesses assist me when visiting Brett Gale's office?
Nearby places like United States Postal Service can help with mailing needs, and The Grindstone Cafe is great for grabbing a coffee before or after your visit.
What fitness and wellness options are available near Brett Gale's office?
You can visit nearby wellness spots including Trail 2 Wellness Spa, Kelly Orne Yoga studio, and Ben's Bootcamps to complement your insurance planning with health and fitness.
Are there real estate services near Brett Gale - State Farm Insurance Agent?
Yes, nearby real estate agents like Kristianne Dwinell at Flex Realty, StoneCrest Properties, and Kelly Deth, Realtor® can assist if you're looking to buy or sell property.