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VT-3152658 My mission is to be my State Farm customer's professional risk manager. I always act in their interest. I work hard to understand their needs and only present products that meet their need and budget.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- On-site parkingAvailable
Location
Brett Gale - State Farm Insurance Agent
1033 Broad St, Lyndonville, VT
05851, United States
Hours
Reviews
5.0
155 reviews
5 stars
153
4 stars1
3 stars0
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, particularly highlighting Diane and Shannon for their exceptional service.
Efficiency
Many reviews noted the quick and efficient handling of insurance needs, with several customers appreciating the prompt responses and seamless processes.
Personal Touch
Clients appreciated the personal attention and care provided by the agents, making them feel valued and understood throughout their insurance experiences.
Local Advantage
The local presence of the agency was frequently mentioned as a significant benefit, allowing for easier communication and support compared to larger, out-of-state companies.
- AEAshley Edmunds3 days ago5.0Diane was extremely helpful today, as always. Both she and Brett do what is needed. They do it with a smile and efficient, pleasant way.
- MJMisty JohnsonDec 30, 20255.0Always have been able to talk to staff thats not only pleasant and friendly but makes sure all needs are met and questions answered.Would recommend the branch to anyone looking for insurance needs of any kjnd.!!
- JKJoseph KennyDec 23, 20255.0Diane was a consummate professional who assisted in a very complicated and unusual request promptly, professionally, and with graceful good humor. She took care of my issue and ensured that we were 100% satisfied with her services prior to ending the call. I genuinely feel that not only does she deserve a significant raise, but an extra week of vacation would be in order as well! Happy Holidays to my friends at State Farm and Diane, I trust Santa will be very generous to you this year!
- VWViki WoodworthDec 20, 20255.0Shannon was such a huge help. What a difference it makes to sit with a real person who is so knowledgeable and thoughtful and can walk you through the process. Forget hanging on the phone for hours and hours. There are real people right here in Lyndonville! She knows everything!! We are finished and it was fun and easy. Highly recommend!!!!
- DSDavid SachsDec 19, 20255.0I am 70 years old and the medical insurance industry is inscrutable. Having moved to Caledonia county recently, i found out that my Medicare Advantage plan was no longer available, apparently because I moved to Caledonia county recently. So yeah- welcome to Health Care in America. But, being 70 years old, I decided to contact the NEK Council on aging, (fantastic group! If you are 65 or older, don't leave home without them!) and after about 30 minutes with Andrea , it was pretty apparent that the State Farm Medicare Supplemental plan was what I was gonna go with. (I believe my choices were between State Farm, General Mills and Hasbro) So, being less than 10 miles from Lyndonville, where Brett Gale Insurance, the local State Farm agent was located, and it being a lovely windy rainy still-not-yet winter day in the Northeast Kingdom, I figured I would drop in unannounced and see whether I could wrap up this whole thing without an additional hundred trips to random places, which is basically what the motto of the Northeast Kingdom should be- "Welcome to Vermont! We have everything you need in Littleton, New Hampshire Beinvenue Au!." I walked into the Agency office and was immediately greeted by a lovely young woman who seemed genuinely interested in helping me. I explained what I needed and Shannon Goodine stepped me through the process of signing up for Medicare Supplemental. Now she is, to my eye, about sixteen years old, (lovely girl) so I have no idea how she knows what someone my age needs for insurance, but she is seriously wise beyond her years. She was helpful, knowledgeable and kind, and explained everything that needed to be explained. More importantly, she put up with a 70 year old who truly was out of his depth in this field. (and the red hair....) I am quickly discovering that business in Vermont is different from business in Connecticut, where I come from. People are kinder, more patient and genuinely try to help, and Shannon epitomized that. I was there for maybe an entire 30 minutes and when I left, I felt that she had comfortably slayed my Medicare dragons for the upcoming year. (and I had a new mouse pad and an ice scraper! State Farm swag!) Shannon was great and I could not be happier. I highly recommend her, at least in the field of dealing with cranky, worried old men and health insurance. I suppose she could be awful at auto insurance, but frankly, I would be willing to give her a shot. In all seriousness, I want to thank Shannon for making what could have been a bureaucratic nightmare into a stunningly efficient and astonishingly pleasant experience. Thank you, redhead Jake from State Farm.
Frequently Asked Questions About Brett Gale - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. Brett Gale offers free quotes!
What payment methods does Brett Gale - State Farm Insurance Agent accept?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
What are the office hours for Brett Gale - State Farm Insurance Agent?
The office is open Monday through Friday from 9 AM to 5 PM and closed on weekends and major holidays like Thanksgiving and Christmas.
Can I manage my insurance account online?
Yes, you can access your billing and payment information online using the Digital Pay Payment Center with your User ID and password.
What services are available on the State Farm mobile app?
The app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
Does Brett Gale - State Farm Insurance Agent require an appointment?
No, appointments are not required, but they do offer online appointments and have onsite parking.
What types of insurance does Brett Gale provide?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
How can nearby businesses assist me when visiting Brett Gale's office?
Nearby places like United States Postal Service can help with mailing needs, and The Grindstone Cafe is great for grabbing a coffee before or after your visit.
What fitness and wellness options are available near Brett Gale's office?
You can visit nearby wellness spots including Trail 2 Wellness Spa, Kelly Orne Yoga studio, and Ben's Bootcamps to complement your insurance planning with health and fitness.
Are there real estate services near Brett Gale - State Farm Insurance Agent?
Yes, nearby real estate agents like Kristianne Dwinell at Flex Realty, StoneCrest Properties, and Kelly Deth, Realtor® can assist if you're looking to buy or sell property.