VT-3438664 To help our State Farm customers realize dreams by insuring against every day risk in more ways forever. We go above and beyond to create a community that is better because we are here.
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, making the insurance process easy and stress-free.
Efficiency
Many reviews highlighted the quick response times and efficient service provided by the agents, allowing customers to secure coverage promptly.
Cost Savings
Numerous customers reported significant savings on their insurance premiums after switching to this agency, often with better coverage options.
Professionalism
The team was frequently described as professional and attentive, addressing customer needs and concerns effectively.
Local Support
Customers appreciated the local presence of the agency, valuing personalized service over large, impersonal insurance companies.
KK
kdyisontv
Nov 13, 2025
5.0
Excellent, kind service. The quote they give is the one you get. In fact it was a little lower. I didn’t believe the price was so good and kept asking to be reassured. Really awesome service!
ZS
Zoe Schapira
Nov 12, 2025
5.0
Nicole was incredibly helpful and proactive. I recently moved to Vermont and she helped me get my coverage switched over so I was protected. Especially in the middle of the move, it was so great to have Nicole take care of the little steps without me having to think about it. Really grateful for her help!
MR
mike reynolds
Nov 7, 2025
5.0
This wasn't my most local state farm agent but came highly recommended to me from a mutual friend. This office has lived up to the billing. Always responsive always coming in with competence(most often cheapest) pricing around. Over the few years I've been with them I have switched all of our insurable belongings and our business to them. All of the staff is responsive, friendly and helpful.
AM
Angus Mudge
Oct 31, 2025
5.0
Nicole was very patient and helpful as I tried to wrap my head around the complexity of picking the right coverages and finding the right rate. Really appreciate the support!
JP
John Pratt
Oct 22, 2025
5.0
Nicole was great! She made the process of buying Medigap insurance seamless. Great customer service.
Frequently Asked Questions About Bob Bartlett - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote from Bob Bartlett - State Farm Insurance Agent?
No, Bob Bartlett - State Farm Insurance Agent offers free online insurance quotes.
What payment methods are accepted at Bob Bartlett - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can use the Digital Pay Payment Center link, enter your User ID and password to login, and access your billing and payment information.
What are the office hours for Bob Bartlett - State Farm Insurance Agent?
They are open Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 4:00 PM. The office is closed on weekends and holidays like Thanksgiving, Christmas, and New Year's Day.
Can I manage my insurance policies via a mobile app?
Yes, the State Farm mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
Does Bob Bartlett - State Farm Insurance Agent require an appointment to visit?
No, appointments are not required, but online appointments and onsite services are available.
Are there nearby places where I can grab a coffee before visiting the insurance agent?
Yes, 802 Coffee is a nearby cafe and smoothie juice bar where you can enjoy coffee before your visit.
Where can I find hardware or building supplies near Bob Bartlett - State Farm Insurance Agent?
A nearby store is Aubuchon Hardware, which offers hardware and building supplies, conveniently located close by.
What nearby services are available if I need automotive repair around Bob Bartlett's office?
Nearby automotive repair services include Cole's Muffler & Repair, New England Auto Service, Jaynes Elite Detailing, and Barre Auto Parts.
How can I contact Bob Bartlett - State Farm Insurance Agent if I have questions?
You can reach them by phone at +1 802-479-3353 or email at bob@rockcityinsurance.com.