Fatima ElTinay: Allstate Insurance

Reviews

• AF

  Araz Feyzi

  Feb 25, 2026
  1.0
  Warning: Avoid Allstate at all cost – Endless Delays and No Resolution! You are in CRAPPY hands! I wanted to put this out there as a heads-up for anyone shopping for insurance: steer clear of Allstate if you actually expect a timely claims resolution. To be clear, THIS IS NOT ABOUT FATIMA. They’ve been fine, but the corporate side of the house is a complete disaster. Back in October, my brand-new car was rear-ended here in Virginia by a GEICO-insured driver. Even though the damage was under $15k and the car is worth nearly $30k, GEICO tried to total it because it hit their $25k policy limit. I filed an underinsured motorist claim with Allstate to bridge that gap and get the car fixed at a manufacturer-approved shop, and it has been a nightmare ever since. Guess how much Allstate adjuster (Todd) thinks the damage costs... under $4k. For a car that GEICO tried to total! For months now, Allstate’s adjusters have done nothing but drag their feet. They’ve gone radio silent, ignoring updates from the shop and leaving me stuck in limbo. We’ve already exhausted our rental coverage, and since GEICO has washed their hands of it, we’re now without a car indefinitely with zero end in sight. If you value your time and don’t want to be left high and dry when you actually need the coverage you pay for, look elsewhere. I’m hoping this finally lights a fire under someone at corporate to actually do their job and resolve this claim. If you don't believe me, check BBB. What you will see is... "This business is NOT BBB Accredited".
• HN

  Haji Nabi

  Feb 24, 2026
  5.0
  Zahir musa is the best one there and can help you out to
• RS

  robin sannoh

  Jan 30, 2026
  5.0
  Very helpful and resourceful, thank you for providing excellent service!
• GG

  G

  Jan 27, 2026
  5.0
  Excellent, pain-free, and friendly service while getting set up by Zahir, he made the whole experience quite enjoyable!
• RP

  Rectangulr PR1SM

  Dec 19, 2025
  5.0
  Zahir was great

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