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Valley Trust Insurance Group

About

Insurance AgencyAuto Insurance AgencyCommercial Real Estate AgentAgriculture & FarmingHealth Insurance AgencyHome Insurance AgencyLife Insurance Agency
Valley Trust Insurance Group was created in June 2014 with the merger of two long-time Valley agencies, ProSure Insurance and Dorton Insurance Services. This merger created one of the largest, independently owned agencies in the Shenandoah Valley. We are an independent agency with two office locations Staunton and Lexington. Each office location is comprised of seasoned agents prepared to customized the best protection plan for you, your family, or your business. Because we are independent, we are free to choose the best carrier for your insurance needs. We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair prompt payment and service.

Location

Valley Trust Insurance Group
500 Commerce Road, Staunton, VA
24401, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.