Craig Griffith - State Farm Insurance Agent

4.9
119 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyBusiness Insurance Service
I make it my mission for me and my team to provide remarkable customer service. We are available to help 24/7 to help you manage the risks of everyday life, recover from the unexpected, and realize your dreams. Whether you are relocating to the Springfield or greater DC area or a lifelong resident we look forward to assisting you and your family or your small business. Call me today for a free quote on your auto insurance, home insurance, life insurance or small business.

Location

Craig Griffith - State Farm Insurance Agent
6417 Loisdale Rd, Springfield, VA
22150, United States

Hours

Reviews

4.9
119 reviews
5 stars
115
4 stars
0
3 stars
0
2 stars
0
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the agency for its excellent and responsive customer service, highlighting specific agents like Rosanna and Mireya for their helpfulness and professionalism.

Agent Knowledge

Many reviews noted the agents' extensive knowledge and ability to explain insurance policies clearly, making customers feel confident in their decisions.

Timeliness

The agency received positive feedback for its quick response times and efficient handling of requests, with many customers appreciating the promptness in resolving issues.

Personalized Attention

Customers appreciated the personalized service they received, often mentioning how agents took the time to understand their individual needs and provided tailored solutions.

Mixed Experiences

While most feedback was positive, there were a few negative experiences related to policy changes and communication issues, indicating some inconsistency in service.
  • SP
    Sucheep Piyasirisilp
    Oct 19, 2025
    5.0
    I asked for information regarding HOA master plan of the condominium that I wanted to buy. Within a few hours, his staff replied with attachment of the certificate. Mr. Griffith promptly answered my email as well, such an excellent service.
  • MF
    Marian Farah
    Apr 1, 2022
    5.0
    I will be giving this agency a 5 star because of the amazing customer service I received from Nichole! She has been very informative and helped me get the best coverage for my budget. Anytime I had a question, she was also very quick and prompt with her replied. She was very professional and went above and beyond to provide me all the information I needed. Thank you Nichole!!!!!!
  • IA
    Iqra Ali
    Jan 13, 2020
    5.0
    The customer service at this location is absolutely amazing. Specially I want to thank Iqra to help me with my insurance need.
  • SZ
    Stacy Zuckerman
    Jul 23, 2019
    5.0
    Gary provides excellent customer service & as a wide knowledge of insurance products,
  • TA
    Tariku Admasu
    Feb 26, 2019
    5.0
    I all ways had a great customer service. Very happy whenever I call for assistance professional advice. That's why I Stade with State Farm insurance more than 20 years. Thank you Tarik Admasu

Frequently Asked Questions About Craig Griffith - State Farm Insurance Agent

What types of insurance services does Craig Griffith - State Farm Insurance Agent offer?

Craig Griffith offers auto, home, life, renter's, and business insurance services.

Where is Craig Griffith - State Farm Insurance Agent located?

The agency is located at 6417 Loisdale Rd, Ste 210, Springfield, VA 22150, USA.