Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
VA-137412 The mission of our office is to help our policyholders manage the risks of everyday life and to be the first choice for all of your Richmond Virginia Insurance needs. We focus on Auto Insurance, Home Insurance, and Renters Insurance throughout Richmond Va, including; Henrico, Chesterfield, Petersburg, and Mechanicsville.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Terron Harris - State Farm Insurance Agent
6565 Iron Bridge Place, Richmond, VA
23234, United States
Hours
Reviews
5.0
342 reviews
5 stars
336
4 stars4
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by agents, particularly Sharitka, who was described as friendly, knowledgeable, and efficient.
Cost Savings
Many reviews highlighted significant savings on insurance premiums, with customers reporting reductions of $50 to $75 or more.
Professionalism
Agents were frequently noted for their professionalism and thoroughness, making the insurance process smooth and understandable for clients.
Positive Experiences
Overall, customers expressed high satisfaction with their experiences, often describing them as pleasant and seamless.
Team Support
The staff was recognized for being supportive and accommodating, with multiple agents working together to assist customers effectively.
- ABAaron Brown3 days ago5.0Sharitka was great, and very fun to work with. Extremely transparent, understanding and easy to speak to. She made sure I got the best policies for my needs without breaking the bank!
- JTJacqueline Tweedy3 days ago5.0Sharitka had great customer service very informative got me a great deal easy process fast
- KPKris PinedaNov 17, 20255.0Extremely helpful and detail oriented, love that Sharitka from Terron Harris State Farm office always remembers her clients and their needs.
- MSMcGregor SNov 17, 20255.0Sharitka was professional, incredibly helpful, and provided exceptional customer service. She made the process of getting the insurance I needed quick and stress-free. I would highly recommend her!
- NBNakita BlandNov 17, 20255.0Nick was detailed oriented, patient, and explained my new policy completely, From start to finish the process was a breeze and before the end of the call I had all the required items needed for my new car purchase. This was one of the best experiences I have had with transitioning from another carrier. State Farm you have a great one with Nick!!! I look forward to joining the family. Thanks again for everything Nick!!!
Frequently Asked Questions About Terron Harris - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Terron Harris - State Farm Insurance Agent?
No, you do not have to pay for a quote online. They offer free quotes.
What payment methods are accepted at this State Farm office?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link, enter your User ID and password, and you will be directed to your billing and payment information.
Who should I contact if I have questions about billing or payment?
Please contact your agent. Your agent's phone number and email are available on the details page of your bill.
What are the office hours for Terron Harris - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends and major holidays.
Can I manage my insurance policy and file claims through a mobile app?
Yes, the State Farm mobile app helps you manage insurance and banking accounts, get roadside assistance, file claims, and more.
Is the office accessible for people with disabilities?
Yes, the office has wheelchair accessible seating and restrooms.
Which nearby places can I visit for hair and beauty services around Terron Harris - State Farm Insurance Agent?
Nearby salons include Moe's Hair Salon & Spa, Blue's Barber Salon, BeLuxe Beauty Salon, Vickys Nails, Del's Barber Shop, and Lavish Charm Salon, perfect for a beauty appointment before or after your visit.
Are there any nearby automotive services or parts stores?
Yes, nearby automotive services include Advance Auto Parts, Seredni Tire and Auto Center, Strickland Brothers 10 Minute Oil Change, Good Year tire dealer, U-Haul Neighborhood Dealer, and Flagstop Car Wash.
What are some nearby grocery stores and markets close to the insurance office?
Nearby grocery options include New Battambang Market, Danielas Latino Market, and Dollar General store.