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Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in Norfolk, VA.
Customer service was absolutely great very respectful very heartwarming shout out my Guy Nick 💯💪🏾🫡 & iman
NB
Natasha Barbosa
Feb 23, 2026
5.0
I called for an auto pay issue & it was resolved very quickly, I spoke to Winnie & she was very helpful
JP
Jonell Pearson
Feb 23, 2026
5.0
Great customer service and representative was very nice and explained everything. I would definitely recommend direct auto insurance to someone looking for insurance
VA
Vonnie Amaya
Feb 17, 2026
5.0
It was a great experience overall, customer service was amazing! Kimberly helped me super fast and efficiently, I really needed help understanding everything and in the end I am very happy with my outcome!
TB
Tiara Buie
Jan 19, 2026
5.0
Associate was great ,great explanation and very professional
Frequently Asked Questions About Direct Auto Insurance
What types of insurance does Direct Auto Insurance in Norfolk, VA, offer?
Direct Auto Insurance offers auto, life, motorcycle, and renter's insurance coverage options tailored to your needs.
Where is Direct Auto Insurance located?
Direct Auto Insurance is located at 5731 Poplar Hall Dr, Ste A, Norfolk, VA 23502, USA.
What are the business hours of Direct Auto Insurance?
The office is open Monday through Friday from 9:00 AM to 5:30 PM, and on Saturdays from 9:00 AM to 2:00 PM. It is closed on Sundays.
Does Direct Auto Insurance offer online appointments or onsite services?
Yes, Direct Auto Insurance offers online appointments and provides onsite services for your convenience.
How can I contact Direct Auto Insurance via phone or email?
You can call them at +1 757-466-8600 or email BU2610@directauto.com for inquiries.
Since when has Direct Auto Insurance been serving the Norfolk community?
Direct Auto Insurance has been established since 2014, consistently serving the Norfolk community since then.
What language is primarily spoken at Direct Auto Insurance?
English is the primary language spoken at Direct Auto Insurance.
Are there dining options nearby Direct Auto Insurance where I can grab a meal?
Yes, nearby you can find Ichran Japanese Ramen, Boston Market, Arby's fast food, Lone Star Steakhouse & Saloon, and Piccadilly Cafeteria for diverse dining options.
What services are available nearby for vehicle-related needs?
Near Direct Auto Insurance, you can access the DMV for vehicle registration, Tommy's Express® Car Wash for cleaning your car, and Shell gas station for fuel needs.
What nearby businesses can I visit for other services while at Direct Auto Insurance?
Nearby, you can visit Salon Boio for beauty services, We Print It for printing and graphic design, and CVS Pharmacy for medical supplies and prescriptions.
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