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Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in Norfolk, VA.
Kimberly Polanco was absolutely wonderful with assisting me in auto coverage. She was extremely patient and kind, walked me through every step and answered all my questions. I wish all auto insurance representatives were like her! If you need auto insurance ask for Kimberly you will not be disappointed!
MC
MG Construct
Apr 20, 2026
5.0
I had a great experience . Kimberly was extremely helpful, professional, and made the whole process smooth and stress-free. She took the time to answer all my questions and made sure I understood everything clearly. She goes above and beyond to help. I highly recommend asking for Kimberly if you need assistance. She’s awesome!
JB
Jessica Bean
Apr 11, 2026
5.0
I had a very pleasant experience signing up for my car insurance at the Direct Auto location on Military Highway in Norfolk. 10/10 would recommend!
Even got a free bag on the way out! 😁
AS
AL S
Mar 2, 2026
5.0
I should’ve been left this review since Feb 16th, 2026. I couldn’t sleep well at night knowing I promised Ruth Alvarez these 5 stars for her amazing customer service! Thank you again Ruth! You made a usually hard process very easy
VE
Vicky Escobar
Feb 23, 2026
5.0
Kimberly Polanco and Ruth Alvarez, excellent agents, both are very polite and professional. They explain to customers the details that everyone needs to know regarding the insurance that one needs to obtain. As a client to this location I can say Direct Auto has an Excellent teamwork here in Norfolk.
Frequently Asked Questions About Direct Auto Insurance
What types of insurance does Direct Auto Insurance in Norfolk, VA offer?
Direct Auto Insurance offers auto insurance, life insurance, motorcycle insurance, and renter's insurance.
Where is Direct Auto Insurance located?
Direct Auto Insurance is located at 6914 N Military Hwy, Norfolk, VA 23518, USA.
What are the business hours of Direct Auto Insurance?
Direct Auto Insurance is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Can I make an appointment online with Direct Auto Insurance?
Yes, Direct Auto Insurance offers online appointments.
Does Direct Auto Insurance provide onsite services?
Yes, Direct Auto Insurance has onsite services available.
How can I contact Direct Auto Insurance?
You can contact them by phone at +1 757-855-8033 or email at BU2863@directauto.com.
Are there convenient places to shop or eat near Direct Auto Insurance?
Nearby, you can visit Lempira Latin Store for groceries and clothing, 7-Eleven for convenience items and fuel, and Taqueria Las Hermanas for Mexican food.
If I need car services or repairs near Direct Auto Insurance, where can I go?
You can go to nearby automotive places like Bay Automotive, Bay Service & Collision Center, Kar Kandy Garage, or Calvary Cars for repairs and services.
Where can I send or receive packages near Direct Auto Insurance?
There is a UPS Access Point location nearby that provides courier and delivery services.
What nearby money transfer services are available around Direct Auto Insurance?
Nearby money transfer services include Vigo and Western Union, which can assist with financial transactions.
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