Certified by Cindy Shumaker - State Farm Insurance Agent • Apr 05, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:00 PM
7/3/20269:00 AM - 5:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
5.0
272 reviews
5 stars
267
4 stars3
3 stars0
2 stars0
1 star2
PS
Peggy Stuck
2 days ago
5.0
Zach was great to work with and answered all of my questions and was very patient.
TT
Trey Tyson
5 days ago
5.0
I've been a customer of State Farm for 37 years and recently contacted Cindy Shumaker's office to upgrade one of my policies. They assigned Stephanie Alvarado to assist me and she promptly answered all questions, provided a quote for the changes within minutes, and followed through with the execution of the changes. I wish all agents made it this easy to navigate the complex world of insurance policies and would highly recommend working with her to anyone!
AS
Andrew Sheaff
Apr 4, 2026
5.0
Zach Imler did a great job helping me get the coverage I wanted. He made it fast and easy.
SP
Sporter Porter
Mar 24, 2026
5.0
Zack, was awesome with great customer service and very knowledgeable and helpful,I would definitely recommend this Insurance Agency 😃
DS
Daisha Singleton
Mar 17, 2026
5.0
Great Customer service, a agent by this name of Garrett seen that I had gotten my policy started online and he gave me a call to help me find discounts for my policy, and I am high satisfied with the discounts he provided me with!
Frequently Asked Questions About Cindy Shumaker - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay to get a quote from Cindy Shumaker - State Farm Insurance Agent?
No, you can get a free quote online without any payment.
What payment methods are accepted at Cindy Shumaker - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information for my insurance?
You can log in to your account through the Digital Pay Payment Center using your User ID and password to view your billing and payment details.
Who should I contact if I have questions about my billing or payments?
You should contact your State Farm agent. Your agent's phone number and email are available on your bill's details page.
What services can I perform using the State Farm mobile app?
The app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
It typically covers towing to the nearest repair facility, delivery of fuel, oil, battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the operating hours for Cindy Shumaker - State Farm Insurance Agent?
They are open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Where is Cindy Shumaker - State Farm Insurance Agent located?
The office is located at 15871 City View Drive, Suite 310, Midlothian, VA 23113.
What nearby real estate agents can I visit if I'm also looking for property services in Midlothian?
Nearby real estate agents include Cindy Pham - Life and Real Estate in RVA, Keller Williams Midlothian | Albritton Real Estate, and Cranston Real Estate, which can complement your insurance services needs.
Can I find additional State Farm offices nearby in Midlothian?
Yes, you can find other nearby State Farm offices such as State Farm® which might be useful for your insurance needs.
Are there professional services nearby that might assist with legal or financial matters related to insurance?
Yes, nearby professional services include Shaheen Law Firm for legal assistance and C&F Mortgage Corp for financial services.
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