Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
VA-583107 Our vision is to be insurance and financial services professionals whose actions are driven by keeping the customers' individual goals and needs as our primary focus while helping to plan for their future and manage the risks of everyday life. We treat all of our customers in a caring, friendly and professional manner.
Location
Julie Whitaker - State Farm Insurance Agent
6016 Mechanicsville Trnpk, Mechanicsville, VA
23111, United States
Hours
Reviews
4.9
810 reviews
5 stars
787
4 stars
15
3 stars1
2 stars0
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, with many specific mentions of individual representatives like Tina, Sarah, and Margaret.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff, with prompt responses to inquiries and swift resolution of issues.
Knowledgeable Staff
Customers appreciated the staff's knowledge and ability to explain policies clearly, making the insurance process easier to understand.
Personalized Experience
Several reviews noted the personalized attention and care received from the agents, making customers feel valued and understood.
- CGCorey G3 days ago5.0Got to love Latreese. Very helpful for all the years that I've known her. The whole staff is beautiful and I wish I could give 500 million stars for every year I've been a customer... no I mean family!
- LWLia WJan 5, 20265.0With Sara’s timely help and acknowledge I quickly switched to State Farm and saved $200 premium. I am very happy with Sarah’s professional manner and she is such kind lady :)
- JKj KellerJan 2, 20265.0Sarah is amazing! She took the time to answer all of our questions and gave us exactly what we were looking for! She’s a true professional and did a great job for us.
- RBRobin BoothDec 31, 20255.0Tina Snow was able to get me a liability insurance policy very quickly and was great at explaining everything. She returned phone calls promptly and was very pleasant!
- PWPatricia WardaDec 18, 20255.0Nov. 26, 2025 we had a meeting set up with Latreese to go over our yearly State Farm declaration. My husband and I were both blown away that State Farm did yearly updates with their clients which is a great help to us in knowing what we have or needed. We had been with our previous State Farm agent in Manassas VA for over 30yrs. We NEVER sat down nor received phone calls with him to discuss any options in those 30yrs, so this really shocked us. Latreese was very professional in her presentation to us and had mentioned a few things we could do to prepare for our future. We were so pleased with Latreese and State Farm Insurance with Julie Whitaker. I never knew State Farm went far and beyond the expectation for our insurance coverage. We will never change this State Farm location. Thank you again Latreese for helping us view the future and prepare for our retirement. You are such an asset to State Farm and now us as well. Thanks again
Frequently Asked Questions About Julie Whitaker - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Julie Whitaker - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Julie Whitaker - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment info online?
You can use the Digital Pay Payment Center link on the website to log in with your User ID and password for billing and payment information.
What are the office hours for Julie Whitaker - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
How can I contact Julie Whitaker - State Farm Insurance Agent?
You can call at +1 804-746-5211 or email Julie@juliewhitaker.com for inquiries.
Can I manage my insurance policies using a mobile app?
Yes, the State Farm mobile app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
What Emergency Roadside Services does the agency offer?
Services include towing to the nearest repair facility, delivery of gas, oil, battery or tires, locksmith services for up to one hour, and mechanical labor for select services.
Is there a nearby car dealer if I am looking to purchase a vehicle near the agency?
Yes, Distinct Motors LLC and New Millennium Auto Sales of Mechanicsville are nearby car dealers you can visit before or after visiting the agency.
Where can I find automotive repair services near Julie Whitaker - State Farm Insurance Agent?
Nearby automotive repair centers include Collision One Car Care Center and Joe Hudson's Collision Center, convenient for maintenance or repairs after getting insurance advice.
Are there community organizations near the agency that customers might be interested in?
Yes, local organizations like Acts Community RVA, Mechanicsville Ruritan Club, and Hanover Chamber of Commerce offer community services and events relevant to customers.