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About
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VA-583107 Our vision is to be insurance and financial services professionals whose actions are driven by keeping the customers' individual goals and needs as our primary focus while helping to plan for their future and manage the risks of everyday life. We treat all of our customers in a caring, friendly and professional manner.
Location
Julie Whitaker - State Farm Insurance Agent
6016 Mechanicsville Trnpk, Mechanicsville, VA
23111, United States
Hours
Reviews
4.9
773 reviews
5 stars
751
4 stars
14
3 stars1
2 stars0
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, with many specific mentions of individual agents like Tina, Sarah, and Margaret.
Efficiency
Numerous reviews highlighted the quick and efficient service provided, with many customers noting fast response times and seamless processes.
Knowledgeable Staff
Reviewers frequently commented on the staff's knowledge and ability to explain insurance details clearly, making the experience more comfortable for customers.
Positive Experiences
Overall, customers expressed high satisfaction with their experiences, often stating they would recommend the agency to others.
- KGKim Gordon5 days ago5.0Sarah was very helpful answering questions by phone and email and we got several quotes on auto and HO. We called her multiple times and after lots of research we decided to go with an agent rather than all digital. Service means something!
- SBSherry Baker5 days ago5.0We have quite a few policies with Julie Whitaker State Farm and I call every month to pay my bill and talk to Margaret, Latrese, Chris, Sarah, Pat and so many of Julie's staff they are truly wonderful like good neighbors for any insurance needs we have. Thanks State Farm we appreciate you very much.
- EWElaine Wood5 days ago5.0Talked to Sarah about homeowners and auto insurance she was very helpful and great to work with.
- KBKen Blackwell6 days ago5.0I phoned in a claim for a windshield replacement and Margaret was very helpful and informative.
- MKMargot KrantzNov 17, 20255.0Sarah was amazing, handled all my questions wonderfully and professional and made it easier to make the switch.
Frequently Asked Questions About Julie Whitaker - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Julie Whitaker - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Julie Whitaker - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment info online?
You can use the Digital Pay Payment Center link on the website to log in with your User ID and password for billing and payment information.
What are the office hours for Julie Whitaker - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
How can I contact Julie Whitaker - State Farm Insurance Agent?
You can call at +1 804-746-5211 or email Julie@juliewhitaker.com for inquiries.
Can I manage my insurance policies using a mobile app?
Yes, the State Farm mobile app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
What Emergency Roadside Services does the agency offer?
Services include towing to the nearest repair facility, delivery of gas, oil, battery or tires, locksmith services for up to one hour, and mechanical labor for select services.
Is there a nearby car dealer if I am looking to purchase a vehicle near the agency?
Yes, Distinct Motors LLC and New Millennium Auto Sales of Mechanicsville are nearby car dealers you can visit before or after visiting the agency.
Where can I find automotive repair services near Julie Whitaker - State Farm Insurance Agent?
Nearby automotive repair centers include Collision One Car Care Center and Joe Hudson's Collision Center, convenient for maintenance or repairs after getting insurance advice.
Are there community organizations near the agency that customers might be interested in?
Yes, local organizations like Acts Community RVA, Mechanicsville Ruritan Club, and Hanover Chamber of Commerce offer community services and events relevant to customers.