Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
VA-805127 The John Bell State Farm mission is to help our customers manage the risk of everyday life, recover from the unexpected, and realize their dreams. We focus on Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, and Business Insurance throughout Virginia, including: Richmond VA, Henrico VA, Mechanicsville VA, Glen Allen VA, Chester VA, Tuckahoe VA, Hanover VA, and Goochland, VA.
Location
John Bell - State Farm Insurance Agent
8601 Brook Road, Glen Allen, VA
23060, United States
Hours
Reviews
4.9
422 reviews
5 stars
412
4 stars4
3 stars2
2 stars0
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and attentive service provided by the staff, particularly highlighting agents like Tre, Ashley, and Ethan.
Cost Savings
Many reviews noted significant savings on insurance premiums compared to previous providers, with several customers reporting hundreds of dollars saved.
Efficiency
The process of obtaining quotes and setting up policies was described as quick, easy, and seamless, with agents being responsive and accommodating.
Professionalism
The team was frequently recognized for their professionalism and ability to explain insurance options clearly, contributing to a positive customer experience.
Long-term Satisfaction
Several long-term customers expressed high levels of satisfaction with the service and reliability of State Farm, indicating a strong commitment to customer retention.
- BBBob3 days ago5.0Thanks for your help. Very thorough and knowledgeable.
- OBOlde BroNov 14, 20255.0John Bell is an outstanding agent! He’s knowledgeable, responsive, and truly cares about his clients. He made the insurance process simple and stress-free, and took the time to explain everything clearly. Highly recommend Tre for anyone looking for great service and reliable coverage!
- DDDonnellNov 13, 20255.0Tre is the best he helped me save on my car insurance
- TCTc collingtonOct 28, 20255.0I love Ashley at State Farm, she went above and beyond to get me the best price for my car. I have been with them for 1yr and they continue to surprise me with their quality of work. John is amazing too. They call or text to go over my renewal policy, to make sure I’m happy with my renewal. I have never had a company work for me, and not try to sell me anything. Most honest car insurance company I ever meet. Keep up the good work.
- APAnna PriceOct 25, 20255.0I’m a new State Farm customer! John got me the same exact coverage for my home and auto that I had w USAA, but he is saving me almost $107 a month. I even have an 18 year old boy as a driver on my policy. 🤯 That’s a significant savings with no lack of coverage. He was able to get me quotes and activate my policy on my schedule, not once showing impatience when I took too long to get back to him, even when I declined his calls. Sorry John but it’s true. Lol. Looking forward to being part of the State Farm family!!
Frequently Asked Questions About John Bell - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at John Bell - State Farm Insurance Agent?
No, you do not have to pay for a quote online. John Bell - State Farm offers free quotes.
What payment methods are accepted at John Bell - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link to access your account. Log in with your User ID and password to view your billing and payment details.
What services does John Bell - State Farm Insurance Agent provide?
They offer Auto, Homeowners, Renters, Life, Motorcycle, Property, Boat, Pet, and Business Insurance along with financial services.
What are the business hours for John Bell - State Farm Insurance Agent?
They are open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Can I purchase a State Farm insurance policy online through John Bell's website?
Typically, yes. You can usually purchase a policy online at the end of the quote process; otherwise, contact your agent or Customer Care.
Is it possible to save an insurance quote and complete it later?
Yes, you can save your quote and receive an email with a link to continue the application process at a later time.
What nearby auto services can I visit before or after my appointment at John Bell - State Farm?
Nearby auto service providers include Sarek Autowerke for automotive repair and restoration, Ultracolor Of Richmond for repairs, and MVG Auto Repair.
Are there any nearby hotels if I need accommodation near John Bell - State Farm Insurance Agent?
Yes, the BEST WESTERN Plus Glen Allen Inn and Days Inn are conveniently located nearby for your lodging needs.
What local dining options are available near John Bell - State Farm?
You can visit Charlie's Way, an American restaurant and food truck located close by for a meal before or after your visit.