VA-805127 The John Bell State Farm mission is to help our customers manage the risk of everyday life, recover from the unexpected, and realize their dreams. We focus on Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, and Business Insurance throughout Virginia, including: Richmond VA, Henrico VA, Mechanicsville VA, Glen Allen VA, Chester VA, Tuckahoe VA, Hanover VA, and Goochland, VA.
Customers consistently praised the agents for their helpfulness, knowledge, and responsiveness, with many highlighting specific agents like Tre, Paul, and Ashley for their exceptional service.
Savings
Numerous reviews mentioned significant savings on insurance premiums, with customers reporting reductions in their monthly payments and overall costs.
Professionalism
The staff was frequently described as professional, friendly, and attentive, creating a welcoming environment for clients.
Ease of Process
Many customers appreciated the smooth and straightforward process of setting up policies, with agents providing clear explanations and assistance throughout.
LH
Lucy's Hair
Dec 30, 2025
5.0
Trey did an amazing job with handling my aunts insurance needs, he made things easy and very understandable! I loved the experience and I would definitely recommend!
KM
Katherine M
Dec 4, 2025
5.0
Ashlee and Ethan were super amazing to work with on getting my auto and life insurance set up! Could not recommend them enough!
KK
Kayla Knaack
Dec 4, 2025
5.0
The agents in this office are extremely helpful. They take the time to explain my policies and options that may be helpful for me. Highly recommend
CM
Carroll More
Dec 4, 2025
5.0
I worked with Paul he was an outstanding help and hand. I'm 100% satisfied.
TT
Tim Trask
Dec 2, 2025
5.0
John Bell's team was able to save me about 50% on both my car and renter's insurance. They answered all of my questions and helped me make an informed decision to move providers. I worked with Tre Green. I would suggest you contact them for your insurance needs.
Frequently Asked Questions About John Bell - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at John Bell - State Farm Insurance Agent?
No, you do not have to pay for a quote online. John Bell - State Farm offers free quotes.
What payment methods are accepted at John Bell - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link to access your account. Log in with your User ID and password to view your billing and payment details.
What services does John Bell - State Farm Insurance Agent provide?
They offer Auto, Homeowners, Renters, Life, Motorcycle, Property, Boat, Pet, and Business Insurance along with financial services.
What are the business hours for John Bell - State Farm Insurance Agent?
They are open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Can I purchase a State Farm insurance policy online through John Bell's website?
Typically, yes. You can usually purchase a policy online at the end of the quote process; otherwise, contact your agent or Customer Care.
Is it possible to save an insurance quote and complete it later?
Yes, you can save your quote and receive an email with a link to continue the application process at a later time.
What nearby auto services can I visit before or after my appointment at John Bell - State Farm?
Nearby auto service providers include Sarek Autowerke for automotive repair and restoration, Ultracolor Of Richmond for repairs, and MVG Auto Repair.
Are there any nearby hotels if I need accommodation near John Bell - State Farm Insurance Agent?
Yes, the BEST WESTERN Plus Glen Allen Inn and Days Inn are conveniently located nearby for your lodging needs.
What local dining options are available near John Bell - State Farm?
You can visit Charlie's Way, an American restaurant and food truck located close by for a meal before or after your visit.