Our mission is to provide you with outstanding customer service each and every time you call in, come in or click in. We work as a team to ensure you have the information you need to make the best insurance and financial services decisions for your family. We insure families all across the great state of Virginia, and specialize in auto insurance, home insurance, life insurance, and more!
Give us a call today to learn more about our local Fredericksburg, VA agency!
Agents like Jo, Crystal, and Larry received high praise for their helpfulness, responsiveness, and ability to address customer needs effectively.
Knowledgeable Staff
Customers appreciated the expertise of agents, particularly in navigating complex insurance issues and providing tailored solutions.
Efficient Processes
Many reviews highlighted the quick and smooth processes for obtaining quotes, making payments, and handling claims.
Positive Experiences
Overall, customers reported positive interactions, with many expressing gratitude for the support and care received from the staff.
Claims Handling Issues
Some customers experienced delays and difficulties with the claims process, leading to frustration and dissatisfaction.
MP
Melody Peace
3 days ago
5.0
Love working with these folks! Crystal is always quick to respond, and I have enjoyed our interactions!
SC
Sandra Champion
Nov 14, 2025
5.0
Had outstanding customer service experience. Was recommended to utilize the State Farm mobile app. for further savings.
TT
Terence Thompson
Nov 10, 2025
5.0
I worked with Crystal today and she is always great to work with. Always patient, courteous and professional.
AC
Adam Corbin
Nov 7, 2025
5.0
Angeline was super informative and kind, as i bombarded her with multiple questions about my policy, and about adding to said policy!
KM
Kimberly Maclay
Nov 3, 2025
5.0
When I called State Farm about my insurance, Jo answered cheerfully and was very helpful in taking the time to address my specific needs and concerns. I really felt taken care of in all my questions and her helpful answers. Thank you for the wonderful customer service and support! I will highly recommend her office!