I've had this AllState Co/Location for more than 30 yrs, for Auto, Home Owner's, and at one point Renter's Insurance. Everyone is always very professional and friendly. It's stress-free when I call, and I love talking to Carrie-Ann; she asks how the family is doing, she remembers my adult kids that live with me, and what's going on in my life, etc. She knows I'm on a fixed budget, so she's always giving me options on how to get additional coverage, and/or maintain coverage, but to where I can afford it, so I still have money for food/necessities/etc.. Most Insurance Agents pressure you, to get the most out of you, but another part of Customer Service is "how can I make things easier, to keep you for another 30 years". They need to clone her to make her the standard in Insurance Customer Service. So 5-stars to this AllState location and Carrie-Ann.