Business Details
About
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VA-595538 Our Mission is to inform customers about the risks of everyday life and recommend personalized options to fill those gaps in order to reduce stress and provide the right protection for our customers and their families.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Anh Nguyen - State Farm Insurance Agent
106A S Columbus St, Alexandria, VA
22314, United States
Hours
Reviews
4.9
264 reviews
5 stars
254
4 stars2
3 stars1
2 stars0
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, friendliness, and helpfulness of agents like Bethany, Milly, and James, highlighting their ability to explain options clearly and provide personalized assistance.
Response Time
Several reviews noted issues with slow response times and difficulty reaching representatives during business hours, leading to frustration for some customers.
Insurance Options
Customers appreciated the variety of insurance options available and the ability to save money on policies, with many mentioning competitive quotes and effective bundling.
Agent Competence
While many agents received high praise for their knowledge and dedication, some customers expressed disappointment with the service from certain agents, indicating inconsistency in the quality of assistance.
Billing Issues
A number of reviews mentioned confusion and errors related to billing, with some customers experiencing ongoing problems that required multiple follow-ups to resolve.
- JGJessy Garcia3 days ago5.0I’ve been having trouble with my policy but Fabiola she help me a lot with all my concerns she is very kind and helpful
- GHGustavo Hernandez6 days ago5.0fabiola todo el tiempo ayudando a uno de la manera mas antenta y resolviendo cuslquier pregunta o problema y regresando las llamadas todo el tiempo un excellent servicio al cliente
- NCNicholas CareyNov 17, 20255.0I worked with Maria at the State Farm office in Old Town, Alexandria. She helped me through the process of purchasing homeowner's insurance and moving all of my policies to their office. She was very helpful and took care to go over all the details with me and request clarifying information when necessary. I was very satisfied and look forward to having my State Farm office closeby.
- DHDamacely HoltNov 15, 20255.0Fabiola, thank you so much for helping me find my new car insurance! You were super nice and really listened to what I needed. I appreciate you finding the best option for me. It made a big difference!
- ADAndrea DuNov 12, 20255.0Fabiola Luo was very helpful with my car insurance quote! She walked me through the whole process, answered all my questions, and helped me find a great deal. Highly recommend!
Frequently Asked Questions About Anh Nguyen - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Anh Nguyen - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What services can I manage using the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What types of insurance does Anh Nguyen - State Farm Insurance Agent offer?
We offer a variety of insurance including Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours for Anh Nguyen - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and holidays.
What payment methods are accepted by Anh Nguyen - State Farm Insurance Agent?
We accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Does Anh Nguyen - State Farm Insurance Agent offer services in multiple languages?
Yes, services are offered in English, Spanish, French, Korean, and Vietnamese.
Is Anh Nguyen - State Farm Insurance Agent accessible for people with disabilities?
Yes, the office has wheelchair accessible seating and restroom facilities, and welcomes LGBTQ and transgender customers.
What nearby places can I visit when I come to Anh Nguyen - State Farm Insurance Agent?
You can visit nearby places like Bluestone Builders DC for construction services, Milkyway Healing and Bodywork for massage therapy, and Jeffrey Winter - Fine Art gallery nearby for cultural experiences.
Are there any dining options close to Anh Nguyen - State Farm Insurance Agent?
Yes, nearby restaurants include Handover By The Slice (pizza and sushi), Village Brauhaus (German and Austrian cuisine), and King’s Ransom (Japanese restaurant and cocktail bar).
Where can I find wellness services near Anh Nguyen - State Farm Insurance Agent?
Nearby wellness options include Radiance Medspa for medical spa treatments, Flex Muscle Therapy for massage therapy, and Alexandria Place Therapy for mental health counseling.