UT-790136 We at the Koy Jasperson - State Farm Insurance office in Payson, Utah, work hard to provide State Farm Insurance customers and all community members across Utah county (Orem, Provo, Springville, Mapleton, Spanish Fork, Salem, Payson, Santaquin, etc..) with the cheapest and "bestest" local customer service as possible. We pride ourselves on being knowledgeable professionals in the insurance business and are committed to providing you with personalized assistance in a caring and simple manner. From Auto & Car to Home insurance to Renters insurance and Condo insurance to retirement and college planning and Life insurance- We are here 24/7. Call, click, or walk into our office for free.
Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their willingness to answer questions and provide support.
Professionalism
The team demonstrated a high level of professionalism, with many reviews noting their thorough explanations and attention to detail.
Value for Money
Many customers reported satisfaction with the competitive rates and savings they received on their insurance policies.
Responsiveness
The office was frequently commended for their quick response times and effective communication, making the insurance process smooth and efficient.
Positive Experience
Overall, customers expressed a high level of satisfaction with their experiences, often recommending the agency to others.
JS
james spendlove
2 days ago
5.0
Scott helped me get much better rates on both Auto and Homeowners Insurance, I would highly recommend
SP
Shad Parker
Nov 14, 2025
5.0
Luke was awesome to work with not pushy super helpful got me really good rates and extra benefits. 10/10 would recommend State Farm to anyone!!
CC
Cooking with Coconuts
Nov 13, 2025
5.0
Luke went above and beyond to ensure that me and family were protected while driving and just going through life! I really appreciate all his help and the peace of mind I now have!
CW
Carl Watkins
Oct 15, 2025
5.0
Friendly and very helpful, getting me a low rate. She spent a lot of time to research my questions and then called me back. I had great, friendly, and informative service
GA
Gary Adams
Oct 15, 2025
5.0
I have been with State Farm since I was 16 years old, I am 72. I have been happy with their service and friendliness. I am happy with the value of their service. They are always willing to help out with any issues that come up. Thank you.
Frequently Asked Questions About Koy Jasperson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Koy Jasperson - State Farm Insurance Agent?
No, you do not have to pay for a quote online. They offer free quotes.
What payment methods are accepted at the Koy Jasperson - State Farm Insurance office?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your online billing and payment information through the Digital Pay Payment Center by entering your User ID and password.
Does Koy Jasperson - State Farm Insurance support both English and Spanish?
Yes, the office provides services in both English and Spanish.
What are the office hours for Koy Jasperson - State Farm Insurance Agent in Payson, UT?
The office is open Monday to Thursday from 9:00 AM to 5:30 PM, Friday from 9:00 AM to 5:00 PM, and closed on weekends and certain holidays.
Can I manage my insurance and banking accounts through the State Farm mobile app?
Yes, the mobile app allows you to manage accounts, get roadside assistance, file claims, and more.
Is it possible to change my coverage online with Koy Jasperson - State Farm Insurance?
Yes, coverage changes can be requested online and will be forwarded to your agent for processing.
Are there any nearby places of interest where I can shop or relax around the State Farm office?
Yes, nearby places include St. Clair Marketplace (antique and thrift store), Rise Apparel (clothing and shoe store), and The Gourmet Way (bakery and grocery store) where customers can shop or grab a treat before or after their visit.
What nearby health and wellness services are available near Koy Jasperson - State Farm Insurance?
Customers can visit Tree of Life Studios for yoga and flowers, Candace Massage Therapy for spa services, and A Body Renaissance for professional spa treatments.
Are there dining options near the Koy Jasperson - State Farm Insurance office in Payson?
Yes, you can enjoy meals at Yummy Thai (Thai restaurant), El Tapatio (Mexican restaurant), Fuji House (Japanese restaurant), and BullPeppers BBQ (barbecue and burger restaurant) nearby.