Farm Bureau Financial Services: Tate Secrist

4.9
224 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
At Farm Bureau Financial Services, we provide insurance and financial services to individuals and families. When you work with us, you can feel confident knowing your family, home, cars and financial future are covered. It’s your future. Let’s protect it. ®

Location

Farm Bureau Financial Services: Tate Secrist
2271 N Washington Blvd Ste 201, North Ogden, UT
84414, United States

Hours

Reviews

4.9
224 reviews
5 stars
218
4 stars
4
3 stars
0
2 stars
0
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and responsive service provided by agents, particularly highlighting Tate and his team for their professionalism and attentiveness.

Communication

Customers appreciated the quick and thorough communication from the staff, noting their ability to answer questions and resolve issues efficiently.

Event Engagement

The business hosts enjoyable client appreciation events that customers look forward to, enhancing their overall experience.

Pricing

Several reviews mentioned competitive rates and affordability, with customers expressing satisfaction with the value they receive for their insurance needs.

Concerns with Transparency

Some customers expressed frustration over a lack of transparency regarding fees and policy cancellations, indicating a need for improved communication in these areas.
  • KO
    kara Olsen
    Nov 26, 2025
    5.0
    Farm Bureau not only takes care of all of our insurance needs with next level service… but they go above and beyond for their clients with fun events and extras during the holiday season. Much appreciated!
  • BR
    Bridgette Rose
    Nov 26, 2025
    1.0
    I truly wish our agent had been upfront with us from the beginning. We were never informed about a required membership fee, so when we suddenly received a call in May/June asking the main policyholder to pay in order to avoid cancellation, we were caught off guard. She paid the fee—the only one we were told about. At no point did anyone disclose that there was a second membership fee. Because that second fee was never mentioned or paid, our insurance was apparently cancelled for six months without our knowledge. We received no phone call, no email, no letter notifying us that our policy had been dropped. We only discovered it when we went to register our car and were told we couldn’t—because we weren’t insured. When we called to request a copy of our policy, the representative cheerfully said she would email it right over. The email never arrived. When we followed up, we learned the truth: we had not had an active policy for six months. This is absolutely terrifying. To make it worse, the company is now only offering us high-risk insurance at double the cost, and we’re essentially forced to accept it because it’s the day before a holiday. How is this acceptable? We have never had an issue with any other insurance company until now. We were told that emails were attempted to notify us of the cancellation, but we never received a single one. Oddly enough, we always received every promotional email—client events, giveaways, even pie—but somehow not the ones informing us that our coverage had been cancelled. This entire experience has been negligent, stressful, and completely unacceptable.
  • CK
    Chancy Kelley
    Sep 29, 2025
    5.0
    I've been at farm bureau since I was on my mom's plan, they've taken such great care of my family for years to the point me, my parents, and grandparent all use the same person!
  • KA
    Karla Ahlmer
    Sep 29, 2025
    5.0
    Tate is great to work with, he always covers all available options with a yearly review of our account. Office staff are always so welcoming.
  • CC
    Candace Carlisle
    Sep 29, 2025
    5.0
    We always have tons of fun at the Tate Secrist - Farm Bureau Financial Services event at Dairy Green Acre Farm! My kids look forward to every year! Staff is always super friendly!

Frequently Asked Questions About Farm Bureau Financial Services: Tate Secrist

What types of insurance services does Farm Bureau Financial Services: Tate Secrist offer?

We provide insurance and financial services including life insurance, health insurance, auto insurance, home insurance, renters insurance, and business insurance to individuals and families.

What are the regular business hours for Farm Bureau Financial Services: Tate Secrist?

We are open Monday through Thursday from 8:00 AM to 5:30 PM, and Friday from 9:00 AM to 5:30 PM. We are closed on Saturdays and Sundays. Additional hours are available by appointment.