WV-100232624 At Jen Kesling State Farm, we are proud to serve Buckhannon, WV, and the surrounding Upshur County communities. Our mission is to become your first choice for all your insurance needs by establishing a personal relationship with you and helping you understand the risks you face every day. We focus on Auto, Home, Renters, Life, and Commercial Insurance throughout the Buckhannon, WV area. When unfortunate incidents occur, we pledge to be there to assist you-through the good and the bad.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Free parking lotAvailable
On-site parkingAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Jen Kesling - State Farm Insurance Agent • Oct 11, 2026
Certified by Jen Kesling - State Farm Insurance Agent • Oct 11, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
4.9
332 reviews
5 stars
321
4 stars
7
3 stars0
2 stars0
1 star4
RM
Rhonda Mitchem
Oct 7, 2026
5.0
I just wanted to say a big thank you to Haley for your exceptional customer service getting back to me in a fast manner &; going through everything with me you made buying car insurance pleasant friend , when it is normally a frustrating ordeal searching for auto insurance . It wasn't a higher quote like 95% of ins companys online it'll be one thing and when it tells you they're going to transfer you to the agent to finish up your quote it wasn't like that with you it stayed the same as the online quote. Thank you ,Haley your number one honey.
Sincerely, Rhonda Mitchem
BE
Barbara Edgar
Oct 2, 2026
5.0
Julie was the kindest and most efficient agent I have ever dealt with. Thank you so much for your help.
JL
John Lopez
Sep 24, 2026
5.0
I appreciate the service they did a great job in taking care of me and my needs and also offered me products that fit my budget great job thank you
HE
Hailey Elder
Sep 24, 2026
5.0
Savannah is so helpful anytime I have any questions. Would 100% recommend working with her for any insurance needs!
JW
Jason Wiseman
Sep 10, 2026
5.0
Great Experience overall!! Julie is incredible!!! She is very professional, knowledgable and truly made the complicated process a breeze. Polite, kind, informative and i feel she did her best to provide me the lowest rate available with the best coverages tailored to my exact scenario and lifestyle!. I highly reccomend this branch . If I could rate 100 stars I would ..
Frequently Asked Questions About Jen Kesling - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
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