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Business Details
About
Insurance AgencyAuto Insurance AgencyHealth Insurance AgencyHome Insurance AgencyInsurance BrokerLife Insurance AgencyMotorcycle Insurance Agency
Established in 1965 by Donald E. Richards, the agency branched out to Columbus in 1970, Watertown in 1975 and later to Oshkosh and West Bend. In 1997, Richards Benefits & Financial Services was formed to better assist customers with employee benefits.
As an independent insurance agency, we are able to quote many different carriers to find the right product at the right price for you or your business. Providing value to our customers with experience, expertise and customer service has allowed us to become one of the largest full service agencies in Wisconsin with over 50 employees and six regional offices; Beaver Dam, Columbus, Oshkosh, Watertown, West Bend and Richards Benefits in Beaver Dam.
Location
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.