Founded in 1927 by John D. Westra, SIA has been a family owned agency serving Waupun and the surrounding area for almost 100 years. Today we still have our main office in Waupun and we still have family ownership. We now service accounts throughout the state, as well as their out-of-state operations. We have expanded our business to include agents in Randolph, Jackson, and Greenville, and we are looking forward to continued growth, through the reputation we have established for insurance value and customer satisfaction.
Over the years, we have established long-term relationships with the companies we represent and the customers we are privileged to serve. These are the relationships upon which SIA Insurance Services has been built.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.